Lithia Hyundai of Reno - Service Center

Nice people especially Lance he answered all my questions and help best of his knowledge and help best of his knowledge More

Service department was prompt in arranging a rental car for us until a loaner became available. for us until a loaner became available. More

The employees at this location are fast and efficient and provide their customers with great customer service. provide their customers with great customer service. More

I have taken my vehicles to Lithia Hyundai for the 12 years that I have lived in the area. Lance Smith has been my service consultant for the entire time. Great guy and very knowledgeable. Hai, MY mech years that I have lived in the area. Lance Smith has been my service consultant for the entire time. Great guy and very knowledgeable. Hai, MY mechanic has been keeping my 1999 Jaguar alive and well for the ten years that I've owned it. Both service managers have been extremely helpful and accommodating. Great place to have your car serviced and maintained. More

Everyone is awesome and my service provider Lance is professional. My services were done quickly and with care professional. My services were done quickly and with care More

Was talked into a $1,000 service on 100,000 mi sonata as opposed to the normal $85/3 months, my car now has a permanent knock in the engine. I paid to have my motor destroyed? They then neglected to tell m opposed to the normal $85/3 months, my car now has a permanent knock in the engine. I paid to have my motor destroyed? They then neglected to tell me my battery was weak which resulted in the $200 tow and another $400 service charge. This resulted in a service employee called me a **** and telling me to get the **** out of there. When I approached the manager he said I'll do my best but I don't know how I'm going to find this guy with 90 employees. Which pretty much told me thanks for stopping in.. now leave.. We came all the way from Florida to assist with the extremely understaffed VA hospital and this was the appreciation we got.. ironically we're also planning to purchase a second vehicle until the salesman told me that the 30 mpg quote on the sticker actually meant that the car got "40 to 45 because the sticker is always wrong". What kind of sham is this place? The overall unprofessionalism of the majority of the staff made me feel as if I was in a buy here pay here used car lot. More

Always provide efficient and honest service. Dealership is very clean, staff is very good. Convenient hours. Dealership is very clean, staff is very good. Convenient hours. More

Would not do recall work unless I spend 175 dollars to check. Even though the airbag light is on. The recall is for my airbag light what a joke. Always trying to get money for nothing. I will never go bac check. Even though the airbag light is on. The recall is for my airbag light what a joke. Always trying to get money for nothing. I will never go back to Lithia Hyundai of Reno. And the service advisor told me your car is to old that’s terrible service. More

My experience with Customer service as to a recent repair and replace manufactures issue was excellent. and replace manufactures issue was excellent. More

They were friendly. I am disappointed that it wasn’t explained better. I prepaid for service, when asked if I wanted the rest of the 7,500 mile service I said yes. When I am disappointed that it wasn’t explained better. I prepaid for service, when asked if I wanted the rest of the 7,500 mile service I said yes. When the labor was so high, it seems the prepaid service was just BS. More