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Lithia Hyundai of Reno - Service Center

Reno, NV

4.3
1,819 Reviews

1,819 Reviews of Lithia Hyundai of Reno - Service Center

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March 16, 2022

Service was great but I was disappointed that they did not wash it after working on it. More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember but he was nice.
Mar 23, 2022 -

Lithia Hyundai of Reno responded

Hi Sharon, we're glad our team provided great service. We do apologize your vehicle was returned unwashed. See you next time!

March 16, 2022

Great service as always, would highly recommend them to friends, family and coworkers. Great job! More

by WOOGODDESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Lithia Hyundai of Reno responded

Hello, we are pleased to see you received great service. We appreciate the recommendation and look forward to the next visit!

March 11, 2022

Performed warranty services, had some repair glitches but they came through and rectified the issues to my satisfaction More

by scorcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 23, 2022 -

Lithia Hyundai of Reno responded

Hello, we're pleased to see you are satisfied with the service on your vehicle. We look forward to working with you again!

March 11, 2022

They are very nice and work hard to make sure I’m happy when I leave More

by MICHAELLEONHARD
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Lithia Hyundai of Reno responded

Hi Michael, we are pleased you are happy with the service we provide. Come back again next time!

March 11, 2022

I truly appreciate the care and guidance of Brett in the service center at Lithia Hyundai of Reno. It’s tough trusting my car with just anybody, but he really took care of me. Honestly, all the service reps More

by cheraecozzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Sandoval-Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton, Matt Franceschini, Brett Roderick
Mar 23, 2022 -

Lithia Hyundai of Reno responded

Hi Cherae, it's wonderful to see Brett took great care of you and your vehicle during your recent visit. Until next time, enjoy the road ahead!

March 10, 2022

Personnel is always professional and helpful. I have not had a bad experience there yet. More

by DHAM49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Tabatha Culver
Mar 23, 2022 -

Lithia Hyundai of Reno responded

Hello, we are pleased to see you always receive professional service from our helpful team. Come see us again soon!

Mar 23, 2022 -

DHAM49 responded

I will most definitely come see you again.

March 09, 2022

They are quick and effective. Overall the whole experience is easy Peezy. Almost seamless. Love the experience. More

by EDDIEZELAYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantel Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drea McGiffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg, Christopher Osorio, David Lennox, Tabatha Culver
Mar 09, 2022 -

Lithia Hyundai of Reno responded

Hi Eddie, we love that you loved the experience you had while visiting us. We appreciate your business and look forward to working with you again!

March 09, 2022

Love the service here, I have not had any issues. lol forward to returning for all my service needs. More

by CHILALEI06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Brett Roderick
Mar 23, 2022 -

Lithia Hyundai of Reno responded

Hello, thank you for taking the time to share your review. Come see us again soon!

March 09, 2022

My service rep, Tabitha, is amazing. I always feel comfortable leaving my car in her capable hands. The customer service is second to none and I am glad to be a customer of theirs. More

by Greg T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Tabatha Culver
Mar 23, 2022 -

Lithia Hyundai of Reno responded

Hi Greg, thank you for the kind words abut Tabatha and the great customer service you receive. We look forward to your next visit!

March 09, 2022

Very helpful. As soon as you walk in your greeted that makes a person feel important. It's ran by a amazing man Dylan. Shout out for him. Also a shout out to Tabat More

by HAROLD17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver
Mar 23, 2022 -

Lithia Hyundai of Reno responded

Hi Harold, thank you for the kind words about Dylan and Tabatha. We appreciate your business and look forward to seeing you again!

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