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Lithia Hyundai of Reno - Service Center

Reno, NV

4.3
1,872 Reviews

1,872 Reviews of Lithia Hyundai of Reno - Service Center

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December 12, 2024

Been dealing with Lance for some time. Very professional and would always go the extra mile to exceed expectation and satisfaction. Kudos! More

by ian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Lithia Hyundai of Reno responded

Ian, we're delighted to hear that Lance has consistently provided exceptional service at Lithia Hyundai of Reno. Thank you for sharing your experience with us!

December 11, 2024

Super nice customer service and waiting area although it took longer than expected, wish they had better snacks and drinks More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Lithia Hyundai of Reno responded

Barbara, thanks for your feedback! We're glad you enjoyed the customer service and waiting area at Lithia Hyundai of Reno. We'll definitely take note of your suggestions regarding snacks and drinks to enhance our guests' experience.

December 08, 2024

Always accommodating. We are from out of town and they try to make our trip go smooth and quick. Many times they go beyond. More

by KDELA_VEGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Lithia Hyundai of Reno responded

Thank you for sharing your experience with Lithia Hyundai of Reno! We're delighted to know our team could make your visits smooth and efficient, especially when you're coming from out of town. We appreciate the support!

December 06, 2024

He is kind, caring and very professional. I appreciate his work and they way he interacts with his customers. More

by CAUDILLRENEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Lithia Hyundai of Reno responded

CAUDILLRENEE, we're delighted to hear about your positive experience at Lithia Hyundai of Reno. Thank you for highlighting the professionalism and care shown by our team!

December 01, 2024

Great service with a smile attention to detail. Great service all around. 1 w e More

by HATTIEHOYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Lithia Hyundai of Reno responded

Thank you for the positive review! Should you need anything else, please let us know.

December 01, 2024

Fantastic customer service. Easy start to finish process. Holly is an outstanding sales person. Enjoying my new car More

by TALIEHALORENZETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Lithia Hyundai of Reno responded

Talieha, we're delighted to hear that Holly and the team at Lithia Hyundai of Reno provided fantastic service! Enjoy your new car!

November 30, 2024

Great place. They treat you like family. I got to meet one of the managers, Wes. He was a very good-looking man and dressed in LuluLemon from head to toe so I was More

by BRYAN.OGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Mazzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Lithia Hyundai of Reno responded

Thank you for the fantastic review! We're delighted to hear that Wes and our team at Lithia Hyundai of Reno made such a positive impression. It's great knowing you felt like family during your visit, and we appreciate your recommendation!

November 29, 2024

The repairs were excellent and good customer service. Very responsive to needs of customer. Diagnosis is cheaper as compared to other places More

by hkasweka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Lithia Hyundai of Reno responded

We're delighted to hear that you had a positive experience with our service team at Lithia Hyundai of Reno! Providing excellent repairs and responsive customer care is what we strive for. Thank you for choosing us, and we're glad to offer competitive pricing on diagnostics!

November 24, 2024

for some reason they didn’t get my car in the bay but Trisha made sure my car was taken in and taken care of immediately and I was out of there. More

by KUHLEMIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Lithia Hyundai of Reno responded

Kuhlemier, we're glad to hear that Trisha was able to assist you promptly at Lithia Hyundai of Reno. Thank you for your patience and understanding!

November 22, 2024

Trisha has been amazing. She is so good to me when I need my car worked on. I can’t tell you how much stress that takes off me when I have to have my car worked on. She make More

by Chrissy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Lithia Hyundai of Reno responded

Chrissy, we're delighted to hear that Trisha has been such a great help at Lithia Hyundai of Reno! It's wonderful knowing she makes your car service experience stress-free. Thank you for sharing this with us!

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