Lithia Hyundai of Reno - Service Center

Great service from the sales team. They were amazing and we appreciate their attention and support They were amazing and we appreciate their attention and support More

Lance was perfect. But you need to hire more people. For labor and for customer service and experience. But you need to hire more people. For labor and for customer service and experience. More

Was happy with the services/recalls that they were able to repair on my vehicle. to repair on my vehicle. More

Reno Hundai has the best service department customer service I have seen in Reno. Keep up the good work. service I have seen in Reno. Keep up the good work. More

They finally got the trailer lights to work on my 25 santa cruz. . But that took several phone calls and I had to go in person to get that set up because I did not receive a call back. When I picked up santa cruz. . But that took several phone calls and I had to go in person to get that set up because I did not receive a call back. When I picked up the truck I was informed That’s during the last install they forgot to install a part and that was causing the lights not to work. I was also told that there are no trailer brake controller built-in to this truck. I was told the previous week by a manager and two parts people that the trailer brake controller was built in and that they called Hyundai itself and that it was built in and that that it was automatic sensing. now I find out I have to spend more money to get trailer brakes on this truck. I bought the truck in November and I have yet to be able to pull my trailer. If I would’ve known,it was this hard to have a hitch, wiring and trailer brakes put on I would’ve not bought the truck. More

Only review service center. 10 days for a diagnostic test is unacceptable. Should have better service than that. Most people don't want to wait 10 days just to find out what the 10 days for a diagnostic test is unacceptable. Should have better service than that. Most people don't want to wait 10 days just to find out what the problem is, than another amount of time to fix. Unacceptable More

Lance offers the best communication about service. He is knowledgeable and kind. I love working with him. I have been having my Hyundai Sonata serviced at Lithia Hyundai for 9 years. He is knowledgeable and kind. I love working with him. I have been having my Hyundai Sonata serviced at Lithia Hyundai for 9 years. More

I loved your service Department especially Lance Smith whom I dealt with for 10 years. I did all the service recommendations as they were due and it had 160,oooplus miles when I decided to get a 2025 new whom I dealt with for 10 years. I did all the service recommendations as they were due and it had 160,oooplus miles when I decided to get a 2025 new car . Unfortunately I was not in love with any 2025 models in Hyundai .I hope I have as good luck with the service department in my new car. Thanks for the professionalism and service with my 2012 Santa Fe. More

We have been working with Hyundai now for 2 hrs and the experience has been great ! experience has been great ! More

Just came in for a regular service and was out the door within the hour. within the hour. More