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Lithia Hyundai of Reno - Service Center
Reno, NV
1,888 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,888 Reviews of Lithia Hyundai of Reno - Service Center
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January 16, 2025
The whole experience from start to finish was fantastic. Steve, Dan, and Tony were so great and helpful. Steve, Dan, and Tony were so great and helpful. More
by PEEK-2
Verified Customer
January 13, 2025
Trishi was very friendly and had great customer service, she got everything done right and had no issues with my service. she got everything done right and had no issues with my service. More
by isaacibarra
January 10, 2025
I WAS NOT ORIGINALLY GOING TO WRITE BUT I STARTED THINKING IF I WERE THE SUPERVISOR OF THIS DEPARTMENT I WOULD ASK MY PEOPLE TO TRY TO LOOK MORE UNIFORM, THEY TRULY DON'T LOOK AS THOUGH WANT TO HELP THINKING IF I WERE THE SUPERVISOR OF THIS DEPARTMENT I WOULD ASK MY PEOPLE TO TRY TO LOOK MORE UNIFORM, THEY TRULY DON'T LOOK AS THOUGH WANT TO HELP UNTIL ASKED. THE AREA IS NOT INVITING. More
by abovedrest
January 09, 2025
Very motivated and friendly, enjoyed working as a team to be able to get the car we were hoping for! be able to get the car we were hoping for! More
by KEMP.ALEXANDRIA
January 02, 2025
Dropped my car off for over 24 hours for a loud noise coming from the rear passenger wheel area when going over bumps. They told me my tire pressure was significantly low, they weren't able to tell me wh coming from the rear passenger wheel area when going over bumps. They told me my tire pressure was significantly low, they weren't able to tell me what the PSI was at or why my TPMS light hadn’t come on. They put air in my tire and said it was good. The first bump out of the dealership and same noise is easily noticeable. More
by Pitaray
Employees Worked With
Ryan
January 01, 2025
Had an engine replaced which was done well however, they didn’t put the hood hydraulics back properly and it almost hurt someone badly. Took it to another place to have it fixed. didn’t put the hood hydraulics back properly and it almost hurt someone badly. Took it to another place to have it fixed. More
by jeffreyg
Employees Worked With
December 27, 2024
Worst service ever, sat at the dealer ship for over 4 hrs while my car was done being serviced. Lance went home didn't bother to give our info to anyone else in the service department, when I asked about my while my car was done being serviced. Lance went home didn't bother to give our info to anyone else in the service department, when I asked about my vehicle all got was attitude because they hadn't called for me according to the service rep. When I pointed out my vehicle sitting out side they just found my keys and didn't go over the service done on the vehicle. More
by mjgutierrez422
Employees Worked With
December 24, 2024
This is a great dealership. I’ve only gone for oil changes because Hyundais don’t break down and you can keep them forever (I’m going on 16 years with mine). But for service, th I’ve only gone for oil changes because Hyundais don’t break down and you can keep them forever (I’m going on 16 years with mine). But for service, they get you in and out quickly and have never told me I had something wrong when I didn’t (Subaru dealership told me there was something wrong with every oil change, so this is huge). The advisors are very friendly and knowledgeable. I love this dealership. More
by HAPPYWITHLIFE2010
