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Lithia Hyundai of Reno

Reno, NV

4.5
4,441 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,441 reviews

December 12, 2025

Holly Jensen was the best sales rep I’ve ever worked with! She didn’t know that we were coming in and she immediately greeted us and assured us that she would take good care of us. We walked out with a More

by JBBYSTROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2025 -

Lithia Hyundai of Reno responded

Congratulations on your new Tucson! We're so pleased Holly made your experience at Lithia Hyundai of Reno the best one yet. Safe travels!

December 12, 2025

I had one issue overall and that’s about time. I made an appointment for a Wednesday diagnostic and then work. It took 8 days to get my car back. I know it’s hard to plan but then again what’s t More

by DCNICOLLENV
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Heather Foster
Dec 15, 2025 -

Lithia Hyundai of Reno responded

Hi, We are sorry about the delay you experienced. We understand your frustration and will work to better accommodate our customers' schedules in the future. Thank you for bringing this to our attention. If you’d like to discuss this further, please reach out directly to me at 775-446-5334. Thank you, Scott Robert - Customer Relations Manager - 775-446-5334 - srobert@lithia.com

December 12, 2025

I always bring something to do (I was addressing Christmas cards) so I'm not antsy about the time so it was fine except the place was freezing!!! More

by ANTPAM0
Recommend Dealer
Yes
Employees Worked With
Courtney?
Dec 16, 2025 -

Lithia Hyundai of Reno responded

We are grateful for your patience and feedback! Next time, we'll make sure it's not only efficient but also comfortable. Thank you for choosing Lithia Hyundai of Reno! Safe travels!

December 11, 2025

It was Fairly quick service. Would recommend more comfortable seats for waiting. Would also have liked a printed copy of the suggested repairs/services needed More

by BRANDYKN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Dec 15, 2025 -

Lithia Hyundai of Reno responded

Hi Brandy, I appreciate you taking the time to share your feedback. I’m glad to hear your service visit was fairly quick, and I also want to make sure every part of your experience is as helpful as possible. Hearing your suggestions about seating and receiving printed copies of recommended repairs is valuable. If you would like to discuss this further, please feel free to reach out to me at srobert@lithia.com or 775-446-5334. Thank you, Scott Robert Customer Relations Manager srobert@lithia.com 775-446-5334

December 11, 2025

Ryan went all the way to work with his colleagues in order to make the new car deal for us More

by TEDTHEPHILLYS
Recommend Dealer
Yes
Employees Worked With
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ferris
Dec 11, 2025 -

Lithia Hyundai of Reno responded

Thank you so much! We’re thrilled to hear that Ryan went above and beyond to make your new car deal happen. We appreciate you choosing Lithia Hyundai of Reno!

December 11, 2025

Great from start to finish. Very impressive Great customer service. Very helpful. Very knowledgeable Great More

by Tanesial101
Recommend Dealer
Yes
Employees Worked With
Jake
Dec 11, 2025 -

Lithia Hyundai of Reno responded

We are grateful for your 5-star review! Thank you for choosing Lithia Hyundai of Reno and for recognizing our team's great work.

December 11, 2025

Quick, courteous, professional. Handled my issue with ease. Couldn't have been happier. Friendly, welcoming, knowledgeable. More

by Rwheelerjr23
Recommend Dealer
Yes
Employees Worked With
Ryan Newton
Dec 13, 2025 -

Lithia Hyundai of Reno responded

Thank you for sharing your feedback about our team! We appreciate your business and hope to see you again at Lithia Hyundai of Reno. Safe travels!

December 10, 2025

Excellent service and short wait time glad I was able to schedule a time that fit for my needs More

by TIMOTHY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Courtney Chienne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake from service department
Dec 11, 2025 -

Lithia Hyundai of Reno responded

Thank you so much, Timothy! We're thrilled to hear you had an excellent experience and that scheduling was easy and convenient. We hope to see you again soon!

December 10, 2025

It was good and heather foster was nice and accomodating although it takes time all in all it went good More

by ESPERIDIONCAGIGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Foster
Dec 11, 2025 -

Lithia Hyundai of Reno responded

Thank you for sharing your experience with Heather and the team! We appreciate you choosing Lithia Hyundai of Reno and hope to see you next time! Safe travels!

December 07, 2025

Excellent experience ever on my first time buying a new car, soooo happy ?? Very satisfied and glad I have a great person like Dan to help me. More

by RTELMA050
Recommend Dealer
Yes
Employees Worked With
Daniel Dunham
Dec 09, 2025 -

Lithia Hyundai of Reno responded

Congratulations on your new car! We're delighted to hear Dan made your first car-buying experience so positive at Lithia Hyundai of Reno. Safe travels!

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