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Lithia Hyundai of Reno
Reno, NV
3,971 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,971 reviews
Verified Customer
December 16, 2023
Lithia Hyundai had great customer service! !The management team was awesome and Mathew Reed was great! !The management team was awesome and Mathew Reed was great! More
by SHEENA1289
December 16, 2023
La mejor experiencia al comprar un carro lo recomiendo al 100% javi la mejor vendedora de autos bien complacido. The BEST experience I have ever had purchasing a car. I would recommend Javiera to all my 100% javi la mejor vendedora de autos bien complacido. The BEST experience I have ever had purchasing a car. I would recommend Javiera to all my friends. She is sweet, personable, and very knowledgeble. Plus biligungual. She even helped me getting insurance. I’m very happy and will forsure coming back. More
by hemil92
December 16, 2023
Everyone is always very courteous, they keep me well informed when my car is in which I'm very appreciative of and complete the work I've requested in a timely fashion informed when my car is in which I'm very appreciative of and complete the work I've requested in a timely fashion More
by Hannah
December 16, 2023
Performed the work in a timely manner. Employees were accessible, courteous and pleasant. Physical plant is somewhat crowded. More space will be needed some day Employees were accessible, courteous and pleasant. Physical plant is somewhat crowded. More space will be needed some day More
by SKYSHRINK
December 16, 2023
Lance is the best. Super knowledgeable and super friendly. I highly recommend him for all of your service needs Super knowledgeable and super friendly. I highly recommend him for all of your service needs More
by TYLERXMR4
Employees Worked With
December 15, 2023
DO NOT BUY HERE. Purchased a used 2018 Lincoln MKC from this dealership. We drove from Redding CA (4 hours away) to pick this up and when we arrived the battery was c Purchased a used 2018 Lincoln MKC from this dealership. We drove from Redding CA (4 hours away) to pick this up and when we arrived the battery was completely dead and it took another hour before we could even get the car started. We proceeded with the deal and gave them the benefit of the doubt. Then the radio would not work AT ALL. We re-set it MULTIPLE times and after being guaranteed the warranty would cover any work that it might need to fix the radio AND that the work could be done at the Redding Lithia to save us another 8 hours of driving, we went ahead and completed the purchase. Lithia Hyundai of Reno has now given us two options: drive to Reno twice to get the radio fixed at no cost (one trip there to drop off, one trip to pick back up plus time off of work) or pay a $200 dollar deductible to have the work done here in Redding. This car was sold to us with the radio being a KNOWN PROBLEM with a guarantee to fix it FREE OF CHARGE. We have also had to rent a car twice for the dealerships to try to fix it with no results. This has become a very expensive "warranty guarantee" and I will NEVER recommend purchasing from this Lithia to anyone. More
by lady_di_realty
Employees Worked With
No specific employee
December 15, 2023
They didn't care about me or my needs. They just wanted my money and then took it and didn't want to count it in front of me or give me a receipt. NO CUSTOMER SERVICE OR CARE. HORRIBLE They just wanted my money and then took it and didn't want to count it in front of me or give me a receipt. NO CUSTOMER SERVICE OR CARE. HORRIBLE AND NO APOLOGIES More
by FUNSHYN1
Employees Worked With
Bryan Ogg
