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Lithia Hyundai of Reno

Reno, NV

4.5
4,611 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,611 reviews

January 21, 2012

In desperate need of a car a friend referred us to Jannal, at Lithia Hyundai of Reno. She took amazing care of us and really understood what are needs were. She was very reassuring throughout the enti More

by pixiechick115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jannal Milich, Tom, Tony, Damon
Jan 23, 2012 -

Lithia Hyundai of Reno responded

Thank you for taking the time to share your experience. I am happy to hear that Jannal and the rest of the team were able to help you find the right vehicle. We appreciate your business and look forward to serving you in the future. Happy Motoring, Dylan Clunie, General Manager

January 18, 2012

Deborah is a great sales representative. Since I was from California, I didn't want to drive all the way up to Reno just to look at the car and not get it so we were talking over the phone and trying to nego More

by Soua_Xiong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Espinoza
Jan 18, 2012 -

Lithia Hyundai of Reno responded

Thank you for taking the time to share your experience. I am happy to hear that Deborah was able to help you find the right vehicle to fit your needs. Dylan Clunie, General Manager

January 16, 2012

Awesome, easy experience. She got the price down to what I wanted and was very friendly. Very knowledgeable on the vehicle I was interested in and very much wanted to help me find the right vehicle for me, More

by lissa995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jannal
Jan 16, 2012 -

Lithia Hyundai of Reno responded

Thank you for taking the time to share your experience. I am happy to hear that Jannal was able to help you find a vehicle to fit your needs. Sincerely, Dylan Clunie, General Manager

January 03, 2012

This man told me an out right lie, I spent 2 days trying to get him to tell me the truth and he never did. Please tell Tom "Line # 1. is NOT a Lithia audit number" See that's what he told me EVEN when I q More

by rookie56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Cheers
Jan 05, 2012 -

Lithia Hyundai of Reno responded

I am glad that we have been able to communicate regarding your concern, and I am hopeful that we will be able to find a resolution soon. Thank you, Dylan Clunie, General Manager

Mar 29, 2012 -

rookie56 responded

Your dealership has still to come clean and fix the problem you started. I would advise all to avoid your property, Did you really tell a customer you would arrest her? when all she wanted was HER money back?? How can you guys sleep at nite I feel sorry for you guys..

December 31, 2011

I initially walked in with no intention of buying a car as I was totally opposed to the idea of an impulse buy based on quarter tactics and their speech about "end of month and end of year". I'm in sales; More

by veloace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman L. Wallin
Jan 03, 2012 -

Lithia Hyundai of Reno responded

Thank you for taking the time to share your experience. I am happy to hear that Norm was able to help you find a vehicle that fits your needs. Thank you again, and enjoy your new Hyundai. Regards, Dylan Clunie, General Manager

December 28, 2011

I was car shopping and stopped at several car dealers in the area. Most of them tried to sell me a four cylinder vehicle car which is not what I wanted. No one was really listening to my needs until I went More

by bunnyrabbit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
peter, Pete Montalvo
Dec 29, 2011 -

Lithia Hyundai of Reno responded

Thank you for taking the time to share your experience with our store. I am happy to hear that Peter was able to make it a good one. Sincerely, Dylan Clunie, General Manager

December 09, 2011

Christina and Debbie, the gals at Reno Hyundai were great! Buying my new car was easy, uncomplicated, and fun. They were all very professional and used my time efficiently. I highly reccomend if you're More

by Mrs.Pickleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie and Christina
Dec 09, 2011 -

Lithia Hyundai of Reno responded

Thank you for taking the time to share your experience. I am happy to hear that it was a good one. Regards, Dylan Clunie, General Manager

June 16, 2011

This is the first vehicle I have ever purchased,and the staff at Reno Hyundai made it a wonderful experience. I was very concerned about buying a vehicle because I had heard so many horror stories from fri More

by heavyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes /Tom /Tony Roach, Wes Wilson
June 10, 2011

This dealership has an incredibly courteous customer service staff, with affordable stock. I have purchased over four vehicles from this dealership. The sales staff is amazing. Our sales associated Pete More

by sam2980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Montalvo, Pete Montalvo
March 18, 2011

I WENT TO TRADE-IN MY VEHICLE FOR A USED VEHICLE THAT I HAD SEEN ON LINE, THE SALES GUY WAS REALLY NICE AND EVERYONE WAS NICE WHEN I SAT THEIR FOR 4 HOURS DOING THE PAPERWORK. THE VEHICLE WAS SUPPOSED TO B More

by liz06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DYLAN, WES, TONY
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