Lithia Hyundai of Reno

First new car experience It took a long time and I didn't know they added 3000 to the price as a dealer adjustment that they didn't explain well but I was still able to get mo It took a long time and I didn't know they added 3000 to the price as a dealer adjustment that they didn't explain well but I was still able to get most of that taken off. Still sly dealings imo. More

A Day Well Spent! From the day my car arrived in service with Carlo, to the day I drove my new Sonata off the lot, it was an amazing experience! Thank you Carlo, Pete, From the day my car arrived in service with Carlo, to the day I drove my new Sonata off the lot, it was an amazing experience! Thank you Carlo, Pete, Bill and Joe for all you did to make my day. I will definitely use Lithia Hyundai again, when the time comes, and will refer them time and time again. Friendly, knowledgable, understanding are just a few words to describe these gentlemen. Complete professionals! Thanks guys! A shout out to Andy, "Thanks for getting my window tinting scheduled for me!" More

Very pleased Went there to look and left with a brand new dream car. Everything we wanted in a car and the color was what I would have chosen Went there to look and left with a brand new dream car. Everything we wanted in a car and the color was what I would have chosen More

Our experience was great Dylan let the car sell itself, was there for any questions and treated us both professionally. Once we agreed on the car, he explained the paperwork a Dylan let the car sell itself, was there for any questions and treated us both professionally. Once we agreed on the car, he explained the paperwork and by the time we saw Dave in Finance we knew what to expect. There were no surprises. More

Pete Montalvo is the most professional salesman. Pete sold me a Sonata in 2006 and he delivered it to Carson City. He did the same thing in 2015. We were at Lithia for 30 minutes and the deal was s Pete sold me a Sonata in 2006 and he delivered it to Carson City. He did the same thing in 2015. We were at Lithia for 30 minutes and the deal was struck. Pete gave us top dollar on our trade and sold us the car at the discounted price listed on your website. He did not play games. We really appreciate it. I have bought 18 cars in the last 50 years and the experiences with Pete are at the top. More

Good Car buying experience Came into car dealer meet a friendly sales person who helped me find the car I was looking for. I found the car that I wanted with in my budget and h Came into car dealer meet a friendly sales person who helped me find the car I was looking for. I found the car that I wanted with in my budget and he did not push me to buy some other car out of my price range. All in all I had a good experience. More

New car buy Great experience. Treated very good. Would recommend this dealer to anyone interested in buying a car. Treated well by everyone at the dealer that we Great experience. Treated very good. Would recommend this dealer to anyone interested in buying a car. Treated well by everyone at the dealer that we came in contact with. More

Leaving a second review because 1 wasn't enough I bought my first car ever from Lithia Hyundai about 18 months ago, and it was stolen about 4 weeks ago. After getting a total loss statement from the I bought my first car ever from Lithia Hyundai about 18 months ago, and it was stolen about 4 weeks ago. After getting a total loss statement from the insurance company, I went right back to Lithia and 4 hours later, drove away with a leased vehicle the whole family is happy about. Lithia helped button up a bad experience with exceptional service, great deals (thanks for finding that lease price break because i was a hyundai owner previously!) and made a loyal customer out of me. More

Nice experience The sales man was very polite and thorough. We did do a bit of waiting and expressed we were on a time constraint and they were very efficient in that The sales man was very polite and thorough. We did do a bit of waiting and expressed we were on a time constraint and they were very efficient in that matter. Chris was very nice and the car is perfect for us! Thank you!!! More

If you enjoy woman being mistreated, then youll love Hyundai After six hours of negotiating with the dealers for a reasonable price, I accepted the deal. However, it was 11pm, so I asked if I could come back the After six hours of negotiating with the dealers for a reasonable price, I accepted the deal. However, it was 11pm, so I asked if I could come back the next day to sign the lease. They said no. They also said I had to pay for the down payment prior to signing the papers. Since we had settled in for a price, I agreed. Dave, the finance person, refused to explain parts of the lease. He made degrading remarks and made me feel stupid for not knowing what some of the terms meant. When I asked what one of the terms meant he said "Are you serious? Do I need to spell it out for you?". After that I started crying because I knew I had just paid for the car, but that they would not give me a proper explanation of the lease terms. Dave refused to give me time to consult my family since it was late and he wanted to get out of there. He said I kept them there for long enough, therefore I just had to sign the papers so that he could go home. I never asked to stay there for that long, instead asked multiple times if I could come back the next morning. He was disrespectful and made multiple rude comments. By the end, he told me about a charge that he hadn’t mentioned previously. He took advantage of me and pressured me because I am a young woman. I left the dealership crying uncontrollably. I had never felt so disrespected in my entire life. I know realize how manipulated and brainwashed I felt at the moment. I was feeling bad for negotiating for a price for such long hours that I felt obligated to buy the car. They knew I was young, I had mentioned I had the money, and I was by myself so they were able to manipulate me easier. I ended up leasing a car at a higher price than what I expected when I paid for the down payment, I remain unaware of what some of the terms in the contract mean, but now it's too late. Worst experience in my life. No doubt about it. Will you guys even care/read this review? After the experience I had.... doubt it. More