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Lithia Hyundai of Reno
Reno, NV
5,124 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,125 reviews
Verified Customer
May 21, 2026
All around great dealership. Salesman Dan went above and beyond in helping me. Happy customer Salesman Dan went above and beyond in helping me. Happy customer More
by HAZELEYES1956
May 21, 2026
The team was very attentive. They listened to my needs and concerns. It was impressive to see the team work and motivation They listened to my needs and concerns. It was impressive to see the team work and motivation More
by ADINAPEARL12
May 20, 2026
Unhurried, no pressure. The car sold itself. Easy process with the finance people and not an all day process. The car sold itself. Easy process with the finance people and not an all day process. More
by SULLY.CAROLYN
May 20, 2026
My experience was amazing and so easy. Steve answered every one of my questions honestly. Dan was amazing because he had all the paperwork organized and ready to go before I even arrived a Steve answered every one of my questions honestly. Dan was amazing because he had all the paperwork organized and ready to go before I even arrived at the dealership. Devon made the financial part easy to understand and answered all our questions concerning the financial part. More
by penguinsfive775
Employees Worked With
Steve and Dan
May 20, 2026
This dealership is fabulous it’s the doctors office for my car. Attentive and thoughtful. my car. Attentive and thoughtful. More
by graymarjorie37
May 19, 2026
Had a service appointment for Tuesday morning at 7:45 am and dropped the car off. By Friday afternoon car still had not even been looked at. Busy dealership but what good are appointments if they can get to and dropped the car off. By Friday afternoon car still had not even been looked at. Busy dealership but what good are appointments if they can get to it in a reasonable amount of time? I had to take the car to a different dealership. More
by Fpd729
Employees Worked With
May 18, 2026
Waste of time. Poor customer service. Likely will not use for anything other than recall or warranty work. Did not change oil, did not rotate tires, did not diagnos Poor customer service. Likely will not use for anything other than recall or warranty work. Did not change oil, did not rotate tires, did not diagnose check engine light as asked for. Tried to make another appointment, that appoint was just cancelled instead if someone calling to reschedule. Worst customer service i have experienced. Will never buy from Lithia again. More
by FGAUGH
May 18, 2026
Famtastic Fantastic, got me in same day , with an appointment. That has never happened i. The passed. Somthing must be changing. I have never needed the shuttle but this time I needed to be somewhere appointment. That has never happened i. The passed. Somthing must be changing. I have never needed the shuttle but this time I needed to be somewhere quick and the shuttle was ready before we were done checking in. 5 star for sure More
by EATMYMUD
Employees Worked With
Nicole
