Lithia Hyundai of Reno

Tabatha and service dept did a great job considering they where short staffed. We had plenty to do while we waited, also did social distancing due to the coronavirus. where short staffed. We had plenty to do while we waited, also did social distancing due to the coronavirus. More

If I could leave Zero stars I would! They sold me a car, told me I was approved then 30 days later took it back becauAe one of their employees lied on the credit application even though we provided the pays told me I was approved then 30 days later took it back becauAe one of their employees lied on the credit application even though we provided the paystub during the credit application. Not only did they take it back they came to my work and left me stranded there. Nevertheless, I spoke to someone in their finance departments two days before they took the car and I was made aware of the situation, when I then asked if I could have a few days to convince my mom to get on loan with me. They are liars and I would NEVER do business with them again. When I picked up my down payment the owner Bobby stated that he had to do take back 4 cars that day. Don’t do it!!!! More

Tom ( I cannot remember his last name) took care of my issue cordially and promptly. I was very pleased that my issue was resolved with trust and professionalism. Thank you. issue cordially and promptly. I was very pleased that my issue was resolved with trust and professionalism. Thank you. More

I can’t speak highly enough of my experience working with Joe and Pete! They were professional, fun, and made the hours-long experience of buying a new car one that I genuinely enjoyed! After a not so great Joe and Pete! They were professional, fun, and made the hours-long experience of buying a new car one that I genuinely enjoyed! After a not so great experience with the service department I wasn’t expecting to purchase a new Hyundai, however with Joe’s great care, and the adorable new Venue, I couldn’t say no! I love my new car, and I love those 2 guys! I’ll buy my cars from them in the future, without a doubt! And I’ll continue to use the Hyundai service department, just so I can check in and give them a hello! More

Got Me Out Quickly So many times I've come in for minor service like an oil change and had to wait one or two hours. This time Tabatha got me out quickly which is very So many times I've come in for minor service like an oil change and had to wait one or two hours. This time Tabatha got me out quickly which is very important in giving good service. More

amazing Great people!!!! Thanks as always. Super great people. :) Holly helped me do research for my next car from you. Very knowledgeable. Hopefully I can ge Great people!!!! Thanks as always. Super great people. :) Holly helped me do research for my next car from you. Very knowledgeable. Hopefully I can get a good used car after tis lease. More

I had a flat tire , I was taken in right away during the virus scare . Ended up needing a new tire which they got in within a couple hours. Thank you so much for getting me back on the road in these troubl virus scare . Ended up needing a new tire which they got in within a couple hours. Thank you so much for getting me back on the road in these troubling times More

Coil #3 out, causing loss of power It took a while to find the problem because my Check Engine light was intermittent, but eventually they caught the information off my car's computer It took a while to find the problem because my Check Engine light was intermittent, but eventually they caught the information off my car's computer that led to the correct diagnosis and the problem was fixed. I had a trip to and from Las Vegas scheduled just days after my car was serviced so I was particularly happy that Tom was able to come up with the correct diagnosis when he did, otherwise my trip to Las Vegas would have been filled with considerable anxiety. You guys fixed it so that I had no problems later with that Vegas trip and my car has been running like a top ever since. More

Service Dept is awesome! Tabitha is always awesome and goes the extra mile! We always get our oil changed and any service done on our car there! We have never had a problem th Tabitha is always awesome and goes the extra mile! We always get our oil changed and any service done on our car there! We have never had a problem there. More

Tabatha my service person deserves five stars Every time I come in for an oil change she gets me in and out I love my Hyundai I come in for an oil change she gets me in and out I love my Hyundai More