Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Hyundai of Reno
Reno, NV
5,124 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,124 reviews
June 05, 2026
Got me in and got me out. Fast service, great customer service! I will be coming back Fast service, great customer service! I will be coming back More
by cherylsproull
Verified CustomerEmployees Worked With
June 05, 2026
Our person who handled our paperwork was very friendly. The work was done in a few days as expected and now the car runs excellently. Very happy with the whole experience. The work was done in a few days as expected and now the car runs excellently. Very happy with the whole experience. More
by jaede_p
June 04, 2026
Ryan Newton and the team at Lithia Hyundai of Reno were great to work with. Communication was excellent throughout the warranty process, and they kept me updated every step of the way. They successfully go great to work with. Communication was excellent throughout the warranty process, and they kept me updated every step of the way. They successfully got my transmission and water pump approved under warranty and completed the repairs professionally. I appreciate their honesty, patience, and commitment to customer service. More
by Keith.neilan
Employees Worked With
Ryan
June 03, 2026
The salesman was patient with me as I had many questions and listened to my concerns. He explained everything to me in great detail. Everyone was so kind through out the whole experience. Drove home in the and listened to my concerns. He explained everything to me in great detail. Everyone was so kind through out the whole experience. Drove home in the perfect vehicle for my family! More
by JMALDONADOX4
June 03, 2026
I came for a 730 oil change. First thing. At 8 my vehicle was still sitting there so I asked Nicole for an eta. She then stated it's part of the hour quote time. Well. When my ca First thing. At 8 my vehicle was still sitting there so I asked Nicole for an eta. She then stated it's part of the hour quote time. Well. When my car was finished my keys were sitting on her desk for 20+ minutes with no one in sight and another rep, Jake, helped me out. Very poor experience considering I get asked to buy a car every other time I come in for my lifetime oil change More
by JVOEHL
Employees Worked With
Nicole
June 03, 2026
Levi was great to work with - made my dealership experience more pleasant by making it quick and easy! experience more pleasant by making it quick and easy! More
by Kellymurphy1811
June 03, 2026
Everyone was helpful and knowledgeable about the service our vehicle required. Our vehicle was serviced in a timely manner. our vehicle required. Our vehicle was serviced in a timely manner. More
by Mercer4791
Employees Worked With
June 03, 2026
5 Excellence service all the way around. Honest, you can trust them. Very,very professional. Excellent Honest, you can trust them. Very,very professional. Excellent More
by lindatyson1945
June 03, 2026
quick and to the point, what I was looking for it was detailed and exactly what we discussed, happy with results detailed and exactly what we discussed, happy with results More
by KOBERUBIN
