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Lithia Hyundai of Reno
Reno, NV
4,645 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,645 reviews
December 21, 2025
Aggressive but fair. Courteous. Obliging. Holly is outstanding, and puts you at ease. Senior management is persistent but consistent.Service department is excellent Courteous. Obliging. Holly is outstanding, and puts you at ease. Senior management is persistent but consistent.Service department is excellent More
by CHAO_COOPER
Verified Customer
December 21, 2025
Lack of communication, service was faster than expected. Expected a car wash and vacuum and maybe my engine to be steam cleaned after engine replacement with the thousands of dollars spent. Expected a car wash and vacuum and maybe my engine to be steam cleaned after engine replacement with the thousands of dollars spent. More
by BERCIER79
Employees Worked With
Heather
December 21, 2025
Friendly sales people. Overall the dealership is nice and clean but on a busy street that is hard to enter and exit. Good selection of new cars on the lot. Overall the dealership is nice and clean but on a busy street that is hard to enter and exit. Good selection of new cars on the lot. More
by MIKE89COLT
December 20, 2025
Professional, compassionate, while I worked out how to pay for everything… Did a great job explaining what the work was that needed to be done and why - was honest about the difference in price between a pay for everything… Did a great job explaining what the work was that needed to be done and why - was honest about the difference in price between a dealership and a mechanic outside the dealership. I appreciated the honesty very much. More
by Rhonda
Employees Worked With
Ryan - he was great!
December 19, 2025
Holly was very helpful. She stayed late to get the deal done. Very professional. Holly made the experience easy and was great about pointing out the features of the vehicle She stayed late to get the deal done. Very professional. Holly made the experience easy and was great about pointing out the features of the vehicle More
by AMJACKLEY
December 19, 2025
Customer service is excellent. Recommendations for needed service items are really appreciated. They take good care of the vehicle both in and out of the shop. Recommendations for needed service items are really appreciated. They take good care of the vehicle both in and out of the shop. More
by MSDOBLE
Employees Worked With
Jake Lopes
