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Lithia Hyundai of Reno
Reno, NV
3,866 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,866 reviews
May 19, 2024
We live Hyundai. We have bought 4 cars from them and plan on going back We have bought 4 cars from them and plan on going back More
by LOVESHARKS20006
Verified Customer
May 19, 2024
I enjoyed working with Cesar who helped me with my dream Jeep purchase and appreciate his candid no-pressure style! He's definitely a car guy that relates with the auto enthusiast in all of us! The finance Jeep purchase and appreciate his candid no-pressure style! He's definitely a car guy that relates with the auto enthusiast in all of us! The finance department made my experience an amazing one along with Cesar! Thank you. Sandy B More
by BLAUVELTSANDY143
May 18, 2024
Trisha is great however I have only had problems with this dealership. Everytime I go in, customer service is awful. Ordered parts from the parts department. Never called me. Ended up stopping by and the this dealership. Everytime I go in, customer service is awful. Ordered parts from the parts department. Never called me. Ended up stopping by and the parts guy straight up ignored me. When I asked him if I could get help after 10 minutes of standing 2 feet in front of him... he gives me massive attitude as says he has to get parts to the technicians. Once I got a manager involved, which took another 10 hoops to jump through, it took them 2 minutes to grab my part. Like I have time to wait around for Lythia to decide when it's convenient for them to do their job. As for my oil change service... that took over 3 hours WITH AN APPOINTMENT! When I finally get my car... over an hour past the promised finish time, I see the tech get out of my car covered in dirt and oil. No covers in my car. Seats stained. And the smell in my car was so bad I had to roll down my windows and wait to leave. I gagged multiple times trying to simply roll down my windows. Lythia never apologizes. Never cares. Over charges. Lies about services rendered ot needed. Sales is just as shady. Drive to Carson City Hyundai. They even wash your car as a courtesy More
by John.warren.smith.1983
Employees Worked With
May 17, 2024
The entire process of buying my car was the best experience I have ever had buying a new car. Start to finish. Highly recommend. experience I have ever had buying a new car. Start to finish. Highly recommend. More
by KBIAGI3636
May 15, 2024
I haven’t used services yet. Only dealership on buying my car. Only know until July Only dealership on buying my car. Only know until July More
by INSERRAB05
May 15, 2024
Michael was beyond helpful and very nice to work with, he got me a great price got me a great price More
by HEAVENLEIGHMOXLEY
Employees Worked With
May 14, 2024
They gave us great service . The dealership was clean and everyone was super friendly. From test drive to finance it was a smooth process . The dealership was clean and everyone was super friendly. From test drive to finance it was a smooth process . More
by STEPHFOSTER1
