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Lithia Hyundai of Reno
Reno, NV
3,767 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,767 reviews
August 22, 2021
My experience this time was great. Holly was great! She is the best car salesman I have ever met. When I leased the car about 3 years ago it was an awful experience, I would have given your business 1 star is the best car salesman I have ever met. When I leased the car about 3 years ago it was an awful experience, I would have given your business 1 star. Because of Holly your business gets 5 stars from me. Thank you!! More
by joy9044
Verified Customer
August 21, 2021
They didn’t reset the service reminder and still waiting on parts for a sensor. Have not heard from anyone regarding the sensor on when they might come in. Guess the service stops after you buy the new ca on parts for a sensor. Have not heard from anyone regarding the sensor on when they might come in. Guess the service stops after you buy the new car More
by MIKEKNV
Employees Worked With
Matt Ashton
August 18, 2021
I am now on my fourth Hyundai. I am very pleased with my used certified Kona. Larry Satica has been thorough in handling the transaction and attentive to my ongoing questions and needs. I really like my r used certified Kona. Larry Satica has been thorough in handling the transaction and attentive to my ongoing questions and needs. I really like my relationship with the Hyundai family. More
by PEGGy Rose
Employees Worked With
Robby Young, Larry Satica
August 17, 2021
Our sales person Holly—was hands-on and helpful. She assisted with setting up our Blue Tooth, phone contacts, etc. She’s kept in touch. Service visits have gone smoothly. assisted with setting up our Blue Tooth, phone contacts, etc. She’s kept in touch. Service visits have gone smoothly. More
by Pathickey
Employees Worked With
August 17, 2021
Sales person was great, he listened to me and got me what I wanted, he also helped me with my insurance to cover my car, he handed me the keys, sales went smooth I wanted, he also helped me with my insurance to cover my car, he handed me the keys, sales went smooth More
by Barbaraklein775
August 17, 2021
Awesome service - everyone was professional and friendly. Service Manager Matt is awesome. Efficient service with good attitudes by the whole team. Location is very clean. Service Manager Matt is awesome. Efficient service with good attitudes by the whole team. Location is very clean. More
by RUGBYBUG1
Employees Worked With
Matt Ashton
August 15, 2021
Holly my salesperson was amazing. And the finance manager at the dealership got me the best deal he could even with the credit I had at the dealership got me the best deal he could even with the credit I had More
by jesses598
August 14, 2021
This dealership makes sure I get the best deal possible. I have bought 5 cars from them. Highly Recommend them. Their service department is awesome. I have bought 5 cars from them. Highly Recommend them. Their service department is awesome. More
by GENE_SALAZ
Employees Worked With
Bryan Ogg, Tabatha Culver, Robby Young
August 14, 2021
Great service department. Felt like I was family! My car was done in a timing manner. My car was clean and sanitize. Well taken care of like it was the technician personal car! was done in a timing manner. My car was clean and sanitize. Well taken care of like it was the technician personal car! More
by LuisB
