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Lithia Hyundai of Reno
Reno, NV
3,768 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,768 reviews
October 19, 2021
I was able to purchase the vehicle that had the features I wanted. I think that I did end up purchasing extras that I probably didn’t need. I wanted. I think that I did end up purchasing extras that I probably didn’t need. More
by LCBAIRD
Verified Customer
October 19, 2021
My service guy was Ryan Newton, he was able to get me in and service my vehicle same day, as I was needing to take a trip. The service was done as needed and the customer service was beyond expectations! and service my vehicle same day, as I was needing to take a trip. The service was done as needed and the customer service was beyond expectations! More
by Sduran
Employees Worked With
Ryan Newton
October 18, 2021
Initially our experience wasn't the best but once the dealership found out, they took immediate action to rectify the situation. dealership found out, they took immediate action to rectify the situation. More
by sjester5831
October 17, 2021
Lithia Hyndai sold us a lemon, and the sad part about it, they knew that they werw selling us a lemon! they knew that they werw selling us a lemon! More
by SHERRYLV
October 16, 2021
The customer service I received was amazing and Dan made the car buying experience quick and easy. the car buying experience quick and easy. More
by marqjacks29
October 16, 2021
Today marks the 3rd vehicle i have purchased from Reno Lithia Hyundai. Everyone here is beyond helpful and made me feel so comfortable. Even with a more complicated financial situation they got me in the Lithia Hyundai. Everyone here is beyond helpful and made me feel so comfortable. Even with a more complicated financial situation they got me in the car of my choice! Absolutely recommend!! More
by martin.me1992
Employees Worked With
Efren Gonzalez-Aguayo
October 15, 2021
Great customer service. Good pricing. Great follow thru on commitments. Good cars and warranty. Convenient. on commitments. Good cars and warranty. Convenient. More
by alexwolfe2001
October 15, 2021
I always bring our Tucson to Lithia Hyundai of Reno for repairs. Tabatha is the service representative that I deal through and she is the best. I am treated very professionally and with respect. Could n repairs. Tabatha is the service representative that I deal through and she is the best. I am treated very professionally and with respect. Could not ask for better service. More
by RLVANDINE
Employees Worked With
Tabatha Culver
October 15, 2021
I was very very happy with the service I received this dealership really takes care of their customers. The service shop was able to do the repair on the vehicle and had it back to be in a very reasonable dealership really takes care of their customers. The service shop was able to do the repair on the vehicle and had it back to be in a very reasonable time they work with you if you have something else to do they definitely will help you to get your car back when you need it. And every hour they had a shuttle to take you either to work or home or wherever you need to go and pick you up to bring you back for when your car was done.Marian Adams More
by MARIAN_ADAMS
Employees Worked With
Other Employees :
Shuttle driver, Matt Franceschini, Tabatha Culver
