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Lithia Hyundai of Reno
Reno, NV
3,771 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,771 reviews
July 04, 2022
La atención fue excelente me han respondido a todas mis preguntas y si e tenido que hacer cambios se han portado a la altura y el vendedor Efren Gonzales a hecho un trabajo excelente. preguntas y si e tenido que hacer cambios se han portado a la altura y el vendedor Efren Gonzales a hecho un trabajo excelente. More
by Julio
Employees Worked With
Efren Gonzalez-Aguayo
July 04, 2022
Reno Lithia Hyundai was a mess for me to get my 23,000 dollar car from. The car not only has many problems, it already needs new brakes and tires. I’ve only bought the car 3 months ago. I have a mouth ful dollar car from. The car not only has many problems, it already needs new brakes and tires. I’ve only bought the car 3 months ago. I have a mouth full to say about these people but I better just keep it to myself. Would not recommend this place to anyone. More
by MAVERIKMAYORKAS
Verified CustomerEmployees Worked With
Other Employees :
Dustin Snider
July 03, 2022
Friendly staff, listened to me the first time when I said I wouldn’t buy unless it was AWD. There were several RWD versions on the lot, but Chris found us an absolute GEM that happened to be in transit to th I wouldn’t buy unless it was AWD. There were several RWD versions on the lot, but Chris found us an absolute GEM that happened to be in transit to the dealer. He made sure my windows were tinted, car was clean and my battery was full when we arrived for delivery. Overall, great experience in a crazy market. More
by mike.davidson2013
July 03, 2022
I’m going to leave a very brief review, because I’ve told this story plenty of times. I purchased a 2017 Ford, and I knew going in there may be a few issues. In a span of a month the key to the car didn’t wo this story plenty of times. I purchased a 2017 Ford, and I knew going in there may be a few issues. In a span of a month the key to the car didn’t work, there was a major oil leak, a transmission issue, a battery voltage issue, and one of my headlights didn’t work. The salesman also took advantage of having my phone number for all the incorrect reasons. I’ve dealt with multiple managers, other car dealerships, multiple corporate agents. The management has no idea what their doing because when they finally took my vehicle and gave me a rental for the time being, multiple service agents were asking me to bring in my vehicle when it was the manager who ordered them to pick it up. The lack of communication on all ends is unbelievable. The management team and their “sharks” are extremely disrespectful. Yes, a salesman called him and all the workers sharks due to their drive. I’m still in the process of getting this whole thing taken care of and it’s been extremely frustrating. Another Lithia dealership called me because they somehow heard what had happened, and they told me they were embarrassed as xxxx on behalf of them and I would be too. More
by Shelby
Employees Worked With
Other Employees :
Robby Young, Efren Gonzalez-Aguayo
July 01, 2022
Awesome crew! Matthew Reed is a great salesman. Very helpful with all my questions and followed up with me to make sure I was fully satisfied with the service. Matthew Reed is a great salesman. Very helpful with all my questions and followed up with me to make sure I was fully satisfied with the service. More
by LS_HYUNDIA
June 30, 2022
Got me in and out in a timely manner & were very helpful and courteous period. and courteous period. More
by GPOPKISS
June 29, 2022
This dealership is awesome we have bought numerous cars from them and they are always very professional. from them and they are always very professional. More
by RICKISAND
June 29, 2022
We only went to this dealership for the vehicle we wanted to purchase not for the dealership itself. Dealership and all people we encountered during our buying trip was average. to purchase not for the dealership itself. Dealership and all people we encountered during our buying trip was average. More
by kackent
June 28, 2022
Getting your vehicle worked on is never pleasant experience but I have to hand it to the guys at Lithia Hyundai. Especially Ryan Newton. He was truly accommodating to my schedule, responsive to my q experience but I have to hand it to the guys at Lithia Hyundai. Especially Ryan Newton. He was truly accommodating to my schedule, responsive to my questions and overall great to work with. More
by Rebecca Johnston
