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Lithia Hyundai of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.4
4,281 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,281 reviews

September 05, 2025

I felt so welcome by everyone. I felt seen and heard, they did a great job! More

by LACIE0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Vassallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2025 -

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Lithia Hyundai of Reno.

September 04, 2025

Customer service and service for my car are great. The wait time is not long. I am satisfied. More

by DELFINAMORENO694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Condron
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Sep 04, 2025 -

Lithia Hyundai of Reno responded

Hi, We appreciate the review. We are glad your time with us was a great experience. We hope to see you again here at Lithia Hyundai of Reno.

September 03, 2025

This is my second vehicle I have purchased from Lithia Hyundai. This dealership always goes above and beyond for you. Salesman Dan is by far the best Salesman you could ever get. He is very personable and More

by AAROBERTS84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2025 -

Lithia Hyundai of Reno responded

We appreciate loyal customers like you! Dan and our Lithia Hyundai of Reno team will be thrilled to hear that you consistently receive excellent service with us. Customer satisfaction is our top priority, and it's evident that Dan continues to go above and beyond by providing personable, informative, high-quality service. Please don't hesitate to reach out if you have any questions. We hope to continue building our relationship with you and look forward to seeing you again in the future. Congratulations on your new car and safe travels ahead!

September 03, 2025

Gaby was great! She was friendly, helpful, knowledgeable, and fast. Gaby was understanding of my concerns and worked with me to get it figured out. More

by KHUBBELL518
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Leveille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaby Temprano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Sanchez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2025 -

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Lithia Hyundai of Reno.

September 01, 2025

Holly and the sales team went out of their way to help us get the perfect car with payments I could afford. I would highly recommend anyone to work with Holly More

by Mz
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2025 -

Lithia Hyundai of Reno responded

Thank you for your positive review! Holly and our Lithia Hyundai of Reno team will be happy to hear that you had a wonderful car-buying experience with us. We know how stressful the process can be, and our team aims to provide every customer with the proper guidance needed to make the right decisions for themselves. It's clear that Holly went above and beyond! Please don't hesitate to reach out if you have any questions. Congratulations on your new car and safe travels ahead!

September 01, 2025

After 2 weeks the finance mgr made a mistake on the tax so he had to redo the contract which cost me an additional $21 a month. More

by R8DRKEV02
Recommend Dealer
No
Employees Worked With
Holly Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Jensen
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Sep 04, 2025 -

Lithia Hyundai of Reno responded

Hello, We appreciate you allowing us the opportunity to earn your business, and thank you for providing this feedback. It is understandably frustrating to learn there were additional costs to you that were not accounted for at the time of your purchase. This is not the experience we want for our valued customers, and we'll be discussing this matter internally to help ensure it does not occur again in the future. If you'd like to discuss this experience with me directly or have any additional concerns, please feel free to contact me at 775-446-5334. Thank you, Scott Robert Customer Relations Manager 775-446-5334 srobert@lithia.com

August 31, 2025

Jake provided great customer service was able to get car serviced in a reasonable time. More

by FIHSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Sep 03, 2025 -

Lithia Hyundai of Reno responded

We appreciate your kind review! Jake and our Lithia Hyundai of Reno team will be glad to know that you received high-quality service during your visit. Providing every customer with efficient service is one of our top priorities, and it's clear that Jake delivered! We hope to work with you again soon. Safe travels!

August 30, 2025

Really nice service good communication friendly representatives very efficient 100% recommend they take the time to explain More

by Mguizar82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Sep 03, 2025 -

Lithia Hyundai of Reno responded

Thank you for your 5-star review! Our Lithia Hyundai of Reno team will be glad to know that you received efficient, welcoming, personable service during your visit. Strong communication is essential to building long-lasting relationships with our customers, and it's clear that the team delivered! We hope to work with you again soon. Safe travels!

August 30, 2025

Service was great, as usual! I did not have an appointment and they accommodated me, too. More

by PAMWACHTEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
‘J-Lo’ Lopes
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Sep 03, 2025 -

Lithia Hyundai of Reno responded

Pam, we appreciate your 5-star review. Our Lithia Hyundai of Reno team will be thrilled to hear that you consistently receive great service during your visits. Providing every customer with attentive service is one of our priorities. We hope to continue to work with you. Wishing you safe travels ahead!

August 29, 2025

It was wonderful no pressure Ryan really wanted me to get the Tucson. The team from Ryan to Dylan it was great More

by Granny03
Recommend Dealer
Yes
Employees Worked With
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ferris
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Sep 03, 2025 -

Lithia Hyundai of Reno responded

We appreciate your kind review! Ryan, Dylan, and our Lithia Hyundai of Reno team will be happy to hear that you had a wonderful car-buying experience with us. Please don't hesitate to reach out if you have any questions. Congratulations on your new car, and safe travels ahead!

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