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Lithia Hyundai of Reno

Reno, NV

4.3
3,966 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,966 reviews

April 17, 2025

They served me excellently, very kindly, and gave me very clear and precise information!! A quick process and to my liking!! More

by SINDYSALGADO05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

Levi was very personable and knowledgeable. He made sure we had drinks and snacks to get though the process. He went through the buying process quickly while still being very attentive and help More

by KHYATT13
Recommend Dealer
Yes
Employees Worked With
Iris Flores-Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iris Flores-Garcia
Apr 17, 2025 -

Lithia Hyundai of Reno responded

We're delighted to hear that Levi provided such attentive and knowledgeable service at Lithia Hyundai of Reno. It's great to know he made the buying process smooth and enjoyable for you. Thanks for sharing your experience!

April 15, 2025

My time at this dealership is always well spent. Everyone that I deal with gives their utmost for us More

by KENGLEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Sandoval-Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Lithia Hyundai of Reno responded

Thank you for the review! We appreciate your support and hope to see you again soon!

April 13, 2025

I feel good about you guys. The lady that helped us was great her name is gabby. We love the car it did have a problem with the paint it had very fine scratches in it. Your peo More

by vinclif
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Paganini
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabby
Apr 14, 2025 -

Lithia Hyundai of Reno responded

We're glad to hear Gabby and the team at Lithia Hyundai of Reno took care of you and resolved the paint issue. Enjoy your new car, and if any concerns arise in the future, we're here to help!

April 12, 2025

The service was prompt and good I will be life long Hyundai customer soo I’m happy More

by A2CUEBALL1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everett Clunie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hoily
Apr 14, 2025 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! We look forward to serving you for years to come!

April 11, 2025

Much better pricing for an oil change than our last dealer. Customer service is good as well More

by TRENTHORNER
Recommend Dealer
Yes
Apr 14, 2025 -

Lithia Hyundai of Reno responded

Thank you for the review! Come see us again soon!

April 10, 2025

Easy to work with. Great service I felt valued as a customer and would return to the dealership for anything else that I needed More

by STEVEHAM99
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
Apr 11, 2025 -

Lithia Hyundai of Reno responded

Steveham99, we're delighted to hear you felt valued at Lithia Hyundai of Reno! Our team is always here to help with any future needs. Thanks for the kind words!

April 09, 2025

Called for an estimate on Brakes & nobody returned my call. I went to another dealer & had them fixed. Also VERY VERY difficult to get Service workers to ANSWER the phone. I do like the guys & the More

by RE.JAMIE1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lance Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Lithia Hyundai of Reno responded

Jamie, I apologize for the communication issues you experienced. We strive to provide timely responses and it's disappointing to hear we fell short. Your feedback is valuable, and we'll work on improving our phone etiquette moving forward. If there's anything else you'd like to discuss or if you have further concerns, please feel free to reach out directly at your convenience. Thank you, Scott Robert - Customer Relations Manager - 775-446-5334 - srobert@lithia.com

April 09, 2025

This is my 4 th car I have bought with them and it’s always a great deal More

by jenniferkabza1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! Come visit our team again soon!

Apr 09, 2025 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! Come visit our team again soon!

April 09, 2025

Easy to schedule, ensured parts were in stock for Genesis and staff was friendly either updates on car status. More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Lithia Hyundai of Reno responded

Shannon, we're delighted to hear that scheduling was a breeze and our team at Lithia Hyundai of Reno kept you updated on your Genesis. Thanks for the kind words!

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