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Lithia Hyundai of Reno

Reno, NV

4.4
3,846 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,846 reviews

December 13, 2024

Very fair pricing. Returned all my calls and answered all my questions. Prompt and convenient delivery. Wouldn't hesitate to recommend them. Wish all car dealers were t More

by KBROWNIE3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaby Temprano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Lithia Hyundai of Reno responded

We're delighted to hear that you had such a positive experience with Lithia Hyundai of Reno! Our team strives for fair pricing and excellent communication, so it's great to know we hit the mark. Thank you for recommending us, and we're here whenever you need assistance in the future!

December 12, 2024

Been dealing with Lance for some time. Very professional and would always go the extra mile to exceed expectation and satisfaction. Kudos! More

by ian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Lithia Hyundai of Reno responded

Ian, we're delighted to hear that Lance has consistently provided exceptional service at Lithia Hyundai of Reno. Thank you for sharing your experience with us!

December 11, 2024

Super nice customer service and waiting area although it took longer than expected, wish they had better snacks and drinks More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Lithia Hyundai of Reno responded

Barbara, thanks for your feedback! We're glad you enjoyed the customer service and waiting area at Lithia Hyundai of Reno. We'll definitely take note of your suggestions regarding snacks and drinks to enhance our guests' experience.

December 09, 2024

It was a great experience. Every time we buy a car there we have a good time with our salesman. That’s why we continue to go back to Hyundai. More

by RobertArcher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Lithia Hyundai of Reno responded

Robert, we're delighted to hear that you consistently have a great experience with our team at Lithia Hyundai of Reno. Thank you for your continued trust and support!

December 08, 2024

Thank you for such a great experience I would recommend you to any carb buyer More

by RICHARDGURLEY14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Lithia Hyundai of Reno responded

Richard, we are proud to have earned your recommendation. The Lithia Hyundai of Reno team appreciates your support. Come see us again soon!

December 08, 2024

Everyone was very cordial and professional. Luke was very helpful in helping me define just what I wanted in my next vehicle. More

by PATSYBEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Lithia Hyundai of Reno responded

Patsybee, we're delighted to hear that Luke and the team at Lithia Hyundai of Reno provided you with such a positive experience. Thanks for sharing your feedback!

December 08, 2024

Always accommodating. We are from out of town and they try to make our trip go smooth and quick. Many times they go beyond. More

by KDELA_VEGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Lithia Hyundai of Reno responded

Thank you for sharing your experience with Lithia Hyundai of Reno! We're delighted to know our team could make your visits smooth and efficient, especially when you're coming from out of town. We appreciate the support!

December 06, 2024

Was great experience with all involved was never pressured. We brought the elantra back and drove off the lot with new 2024 kona More

by Laura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes
Dec 09, 2024 -

Lithia Hyundai of Reno responded

Laura, we're delighted to hear about your positive experience at Lithia Hyundai of Reno! Enjoy the new 2024 Kona and thank you for choosing us.

December 06, 2024

He is kind, caring and very professional. I appreciate his work and they way he interacts with his customers. More

by CAUDILLRENEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Lithia Hyundai of Reno responded

CAUDILLRENEE, we're delighted to hear about your positive experience at Lithia Hyundai of Reno. Thank you for highlighting the professionalism and care shown by our team!

December 04, 2024

Mike was great! Excellent service and he made the sale and trade in fast and easy from start to finsih! I love my new 2025 Hyundai Tuscon Hybrid. This is my 3rd ca More

by KC5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Lithia Hyundai of Reno responded

We're delighted to hear that Mike provided excellent service and made your experience at Lithia Hyundai of Reno smooth from start to finish! Enjoy your new 2025 Hyundai Tucson Hybrid, and thank you for being a loyal customer. We look forward to serving you again in the future!

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