Lithia Hyundai of Odessa - Service Center

Don’t seem to listen to your concerns Asked for synthetic oil, used conventional..,previous visit provided my own oil and asked them to use it, they did not. Also, fair amount of oil made Asked for synthetic oil, used conventional..,previous visit provided my own oil and asked them to use it, they did not. Also, fair amount of oil made its way on to protective shielding under motor, I had to place on my own personal rack and check the tightness of oil plug and filter, and ultimately used a can of brake cleaner to keep residue from dripping on my driveway. More

Wonderful customer service! They always take such good care of everything I am needing done to my car in a great amount of time! I have never had any complaints about Lithia Hyun They always take such good care of everything I am needing done to my car in a great amount of time! I have never had any complaints about Lithia Hyundai and their service! More

Awesome staff I went in for an oil change and to get the windshield fluid checked. I was there for less than 30 minutes and they also reconnected my washer fluid fo I went in for an oil change and to get the windshield fluid checked. I was there for less than 30 minutes and they also reconnected my washer fluid for me at no charge! Thank you Alvin, Jesus and Eric. More

Routine maintenance Staff is always very friendly and helpful as a customer I feel very welcome by all of you staff, to me this is why I will continue to be one of your c Staff is always very friendly and helpful as a customer I feel very welcome by all of you staff, to me this is why I will continue to be one of your customers for years to come More

Eric is Excellent in the Service department. Eric is an excellent employee. He courteous and friendly. He is professional in answering your questions and concerns about your vehicle. He will r Eric is an excellent employee. He courteous and friendly. He is professional in answering your questions and concerns about your vehicle. He will return voicemails and schedule service appointments that are convenient for the customer. He will work you into the schedule that day if need be. Eric is prompt with calling you when your vehicle is ready for pickup. He has the paperwork ready when we come to pick the car up and the wait is very short. More

Service Very helpful in resolving service problems and trying to eliminate recurring problems with electrical problems in the light system and determined to f Very helpful in resolving service problems and trying to eliminate recurring problems with electrical problems in the light system and determined to fix the problem More

very pleased Mike was very helpful in getting my wife's car in sooner that we were told . car was in and out , so my rental car was only for two days Mike was very helpful in getting my wife's car in sooner that we were told . car was in and out , so my rental car was only for two days More

Always a great experience at Lithia Hyundai of Odessa I am very happy with the service I receive at the Odessa location. I do over about a 1,000 miles a week and am there at least 25 times a year. Alwa I am very happy with the service I receive at the Odessa location. I do over about a 1,000 miles a week and am there at least 25 times a year. Always friendly service and prompt as well. In two years I will buy my 4th Santa Fe. More

Excellent I had an Amazing Sales Professional, Daniel Barajas. He worked his tail off for me and got to the numbers I needed to be at. Trustworthy and Reliable. I had an Amazing Sales Professional, Daniel Barajas. He worked his tail off for me and got to the numbers I needed to be at. Trustworthy and Reliable. Thank you Hyundai of Odessa More

Never answered the phone There is a recall on my Hyundai that needs to be fixed. I waited on hold for 15 minutes with no answer. I then tried to schedule the service appoint There is a recall on my Hyundai that needs to be fixed. I waited on hold for 15 minutes with no answer. I then tried to schedule the service appointment online. After selecting the recall repairs I needed, I searched for an appointment within eight months; they didn't show a single available appointment. Just to see, I noted that I didn't need the recall repairs and replaced them with normal repairs. They had available appointments within two weeks. It seems they refuse to perform mandatory recall work on defective vehicles. More