Lithia Hyundai of Odessa - Service Center

I was expecting more. We had tire rotation with oil change. The tires were not filled to the 34 psi (est) that it should have been. Instead a couple tires were 29 psi, 1 wa We had tire rotation with oil change. The tires were not filled to the 34 psi (est) that it should have been. Instead a couple tires were 29 psi, 1 was 27, the other was 28 psi. Any other place that had EVER done a tire rotation took the time to check psi. Grant it, it was busy, but it's part of the service. And lastly, the receptionist that took my payment, she didn't bother greeting me, she was not warm and welcoming. Sure looked like she was having a bad day....sorry to inconvenience her! More

Great experience at Hyundai I love taking my trax for oil changes there because it is fast service so I never have to wait and it is convenient for me. I love taking my trax for oil changes there because it is fast service so I never have to wait and it is convenient for me. More

Great Job Everything went great as usual. I like the. New service manager I want to say thank you to every one. The waiting area is pleasent too. Than Everything went great as usual. I like the. New service manager I want to say thank you to every one. The waiting area is pleasent too. Thank you. More

Oil change It took over two hours to get an oil change..they only had one person working. He deserves a raise poor guy was working hard to get vehicles out . Se It took over two hours to get an oil change..they only had one person working. He deserves a raise poor guy was working hard to get vehicles out . Service rep tried to make us as comfortable as possible not employees fault it took so long. Lithia needs to hire more employees.. More

Was told all fluids under hood chkd, lied to me I ask eric if all fluids uder hood were checked and he said yes. I knew washer fluid was empty and was going to fill it but figured they would. It did I ask eric if all fluids uder hood were checked and he said yes. I knew washer fluid was empty and was going to fill it but figured they would. It didnt happen. Had to fill it when got home. Someone needs to show service techs how to service vehicles. More

Excellent customer service... as always. Had to get new tires for my 3rd Santa Fe. Got 90,000 miles out of them.... would have been more had I rotated them more..... Anyway... I took wife' Had to get new tires for my 3rd Santa Fe. Got 90,000 miles out of them.... would have been more had I rotated them more..... Anyway... I took wife's car (Santa Fe as well) to work this week out of town and she dropped it off and they gave her a ride home. Looking forward to Santa Fe #4 in a year and a half when my daughter will inherit mine and I will get the new one! I highly recommend that Santa Fe line..... and the Hyundai Lithia Service department rocks!! More

Always the BEST!! Hyundai of Odessa has always been fast and friendly. Customer service is amazing! Always telling my friends about how wonderful the people are worki Hyundai of Odessa has always been fast and friendly. Customer service is amazing! Always telling my friends about how wonderful the people are working with Hyundai in Odessa. More

Great service Always very nice and helpful. Get it in and out as quick as possible. Always returned in a clean condition, floor mat, etc. Always very courteous. Always very nice and helpful. Get it in and out as quick as possible. Always returned in a clean condition, floor mat, etc. Always very courteous. More

Great service and nice people to do business with Great service and great sales people. Everything went perfect. The service and sales department helps me with all my needs. I would refer this dealers Great service and great sales people. Everything went perfect. The service and sales department helps me with all my needs. I would refer this dealership to everyone I know. More

Oil Change I have a lifetime oil change plan with Lithia Hyundai of Odessa. They are always quick and leave my car clean after they are finished. They also ask i I have a lifetime oil change plan with Lithia Hyundai of Odessa. They are always quick and leave my car clean after they are finished. They also ask if I have any additional needs. I am always happy with the service. More