Lithia Hyundai of Odessa - Service Center

Eric is who took my call, set up the appointment, talked to on the day of drop off and at pick up. He was great! Wonderful customer service and services done on our car were done within a better time than g to on the day of drop off and at pick up. He was great! Wonderful customer service and services done on our car were done within a better time than given! We couldn't of gotten anyone better! Thank you Eric! More

I was watching during the oil change , person went to move my car and didn’t have gloves on and there was a oil spot on my console where he put his arm, what are you doing to insure my vehicle is safe af move my car and didn’t have gloves on and there was a oil spot on my console where he put his arm, what are you doing to insure my vehicle is safe after oil is changed , I put sanitizer on my hands before I touched anything inside car More

Great customer services got my car in and service in a timely manner. Really good can in on a Saturday morning. No long wait time timely manner. Really good can in on a Saturday morning. No long wait time More

I’m happy with the oil change but do not think my tire pressure was checked or adjusted as promised. Also, it is disappointing that I’ll have to go to a BMW dealership to get my computer adjusted, showing pressure was checked or adjusted as promised. Also, it is disappointing that I’ll have to go to a BMW dealership to get my computer adjusted, showing the oil change was done. More

I came in 8/31/20. Michelle waited on me . She did a excellent job. The key was communication with the customer. She smiled and let me know everything would be taken care of that needed to be taken care excellent job. The key was communication with the customer. She smiled and let me know everything would be taken care of that needed to be taken care of that morning. When done she texted me. I got their and she went over everything that was done. She gets a 10 star. More

I was greeted promptly by a young lady from service. I told her Check engine light had come on. She informed me as they were complying service the problem. I asked for a State inspection. Very pleasant ex told her Check engine light had come on. She informed me as they were complying service the problem. I asked for a State inspection. Very pleasant experience. More

Efficient I have been using Lithia Hyundai of Odessa for service since I bought the Tucson on the last day of 2018. Thank you for you courteous, efficient servi I have been using Lithia Hyundai of Odessa for service since I bought the Tucson on the last day of 2018. Thank you for you courteous, efficient service. More

Great & timely appreciate quick friendly service with honest friendly people will definitely keep coming back because of the great service they provide thank you much honest friendly people will definitely keep coming back because of the great service they provide thank you much More

Excellent all the way around! Very smooth service from easy scheduling to prompt, courteous service. Michelle is an awesome service advisor! Everyone at Lithia is very nice and h Very smooth service from easy scheduling to prompt, courteous service. Michelle is an awesome service advisor! Everyone at Lithia is very nice and helpful. Keep up the good work! More