Lithia Hyundai of Odessa - Service Center

Great customer services got my car in and service in a timely manner. Really good can in on a Saturday morning. No long wait time timely manner. Really good can in on a Saturday morning. No long wait time More

I’m happy with the oil change but do not think my tire pressure was checked or adjusted as promised. Also, it is disappointing that I’ll have to go to a BMW dealership to get my computer adjusted, showing pressure was checked or adjusted as promised. Also, it is disappointing that I’ll have to go to a BMW dealership to get my computer adjusted, showing the oil change was done. More

I came in 8/31/20. Michelle waited on me . She did a excellent job. The key was communication with the customer. She smiled and let me know everything would be taken care of that needed to be taken care excellent job. The key was communication with the customer. She smiled and let me know everything would be taken care of that needed to be taken care of that morning. When done she texted me. I got their and she went over everything that was done. She gets a 10 star. More

I was greeted promptly by a young lady from service. I told her Check engine light had come on. She informed me as they were complying service the problem. I asked for a State inspection. Very pleasant ex told her Check engine light had come on. She informed me as they were complying service the problem. I asked for a State inspection. Very pleasant experience. More

Efficient I have been using Lithia Hyundai of Odessa for service since I bought the Tucson on the last day of 2018. Thank you for you courteous, efficient servi I have been using Lithia Hyundai of Odessa for service since I bought the Tucson on the last day of 2018. Thank you for you courteous, efficient service. More

Great & timely appreciate quick friendly service with honest friendly people will definitely keep coming back because of the great service they provide thank you much honest friendly people will definitely keep coming back because of the great service they provide thank you much More

Excellent all the way around! Very smooth service from easy scheduling to prompt, courteous service. Michelle is an awesome service advisor! Everyone at Lithia is very nice and h Very smooth service from easy scheduling to prompt, courteous service. Michelle is an awesome service advisor! Everyone at Lithia is very nice and helpful. Keep up the good work! More

This was the single worst experience I have had with a dealership in my 51 years. They had our car for 7 weeks to the day. We had to constantly call them for updates (we rcvd 2 calls from them the entir dealership in my 51 years. They had our car for 7 weeks to the day. We had to constantly call them for updates (we rcvd 2 calls from them the entire 7 weeks). We were lied to (verified by contacting Hyundai North America) about two different repair delays. When we were finally able to pick up our car, the Service Manager, Brandon, treated and spoke to us very rudely. While our purchase from this dealership was very nice and smooth, the experience with Service has made us regret that purchase from them and almost regret purchasing a Hyundai altogether. More

Air Conditioner Hello, He was nice to everyone He gave me service to drop my car at work, See you soon. I appreciate your help!! Thank you!! Hello, He was nice to everyone He gave me service to drop my car at work, See you soon. I appreciate your help!! Thank you!! More