844 Reviews of Lithia Hyundai of Odessa - Service Center
My car wS in for a recall. They kept my car for 3 months and offered no loaner car. Would not return calls when I wX asking for updates on the repair. and offered no loaner car. Would not return calls when I wX asking for updates on the repair. More
Arrived to service area and was quickly assisted by Eric. He was very friendly and was able to assist with all of the vehicle needs. Although I did not wait for service to be completed at the dealership it He was very friendly and was able to assist with all of the vehicle needs. Although I did not wait for service to be completed at the dealership it was done very fast and I was contacted for vehicle pick up. Check out was just as fast. Very happy with services provided. More
They were fast and sufficient they had a great waiting area with Covid friendly distancing everything was very clean. Everyone was very friendly. Best of all they made a fresh pot of Starbucks coffee!! area with Covid friendly distancing everything was very clean. Everyone was very friendly. Best of all they made a fresh pot of Starbucks coffee!! More
They took too long to service the vehicle and the customer service has not been the best particularly when performing the annual inspection. After inspecting the vehicle, they need to inform the owne customer service has not been the best particularly when performing the annual inspection. After inspecting the vehicle, they need to inform the owner of the issues that need to need to be fixed in order to pass. They need to complete the inspection so that the owner doesn't have to keep.coming back several times to fix each little find they see. More
Awesome customer service! They are friendly and get you in and out quickly without hassle. One of the best dealership service teams I have ever encountered. in and out quickly without hassle. One of the best dealership service teams I have ever encountered. More
I got my appointment online and they did replace and serviced the parts that was required by Hyundai. Also, the manager (and assistant) were courteous. serviced the parts that was required by Hyundai. Also, the manager (and assistant) were courteous. More