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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.1
859 Reviews

859 Reviews of Lithia Hyundai of Odessa - Service Center

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December 23, 2021

Fast and easy service. If something is wrong with your vehicle they will let you know asap. Very helpful More

by Sintheac911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Dec 27, 2021 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! Our team at Lithia Hyundai of Odessa always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

December 22, 2021

Fantastic service and complete professionalism. I will be returning to get my car serviced I came in to get my car serviced and I was given a much better treatment than the Hyundai shop where I got my c More

by User-48debd00fd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Dec 27, 2021 -

Lithia Hyundai of Odessa responded

Thank you for your detailed review, Joe! Our team at Lithia Hyundai of Odessa always strives for efficiency for our customers. We are happy your experience was great and look forward to seeing you again soon!

December 22, 2021

Eric is always very polite, friendly, and helpful. I’ve never had a problem with their quick service. More

by SANCHEZ070377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Dec 27, 2021 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! Our team at Lithia Hyundai of Odessa always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

December 21, 2021

Great service.. great people. Will definitely be back and recommend to my family and friends. More

by STUARTMOM4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Dec 27, 2021 -

Lithia Hyundai of Odessa responded

Thank you so much for letting us know about your positive experience! We're happy to serve you and appreciate your business. Until next time, take care.

December 16, 2021

Customer service was great as always. I got attended to right away and had fast service. More

by EVAN-4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Dec 17, 2021 -

Lithia Hyundai of Odessa responded

So glad to hear of your fast and efficient service! We appreciate your business! Look forward to seeing you again soon!

December 08, 2021

Worst experience ever. Poor management. Maintenance workers like to cut corners and make excuses and not take responsibility for their actions. Service manager Erick Gonzalez is very rude and does not More

by Dominique111423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bailey, Jake mechanics , Eric Gonzales
November 23, 2021

Had a 1:00 pm appointment for service and finally got out of there at 4:30. Plus the one thing they were supposed to check they didn’t even look at. My car went to the end of the line, what was the point of More

by Sisso1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Gonzales
November 23, 2021

They did not let my wife or me know what was going on with the car. Then when asked they didn't know where the car was parked and the person that started to apply discounts to order just left and didn't More

by Gregh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Gonzales
November 16, 2021

The dealership is awesome but too expensive, for example performing synthetic oil change service, why do you charge? And still charge labor of 25 $, it doesn't make sense More

by geoffryrutto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Nov 16, 2021 -

geoffryrutto responded

No public comment

November 12, 2021

Service personnel are very professional and friendly. They make you feel good while having your vehicle serviced More

by ELSAPOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Nov 15, 2021 -

Lithia Hyundai of Odessa responded

Thank you for your wonderful review!! We are so thankful for your feedback. Please let us know if we can do anything for you in the future.

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