859 Reviews of Lithia Hyundai of Odessa - Service Center
Fantastic service and complete professionalism. I will be returning to get my car serviced I came in to get my car serviced and I was given a much better treatment than the Hyundai shop where I got my c be returning to get my car serviced I came in to get my car serviced and I was given a much better treatment than the Hyundai shop where I got my car from More
Worst experience ever. Poor management. Maintenance workers like to cut corners and make excuses and not take responsibility for their actions. Service manager Erick Gonzalez is very rude and does not workers like to cut corners and make excuses and not take responsibility for their actions. Service manager Erick Gonzalez is very rude and does not have any respect for the customer. More
Had a 1:00 pm appointment for service and finally got out of there at 4:30. Plus the one thing they were supposed to check they didn’t even look at. My car went to the end of the line, what was the point of of there at 4:30. Plus the one thing they were supposed to check they didn’t even look at. My car went to the end of the line, what was the point of an appointment. More
They did not let my wife or me know what was going on with the car. Then when asked they didn't know where the car was parked and the person that started to apply discounts to order just left and didn't with the car. Then when asked they didn't know where the car was parked and the person that started to apply discounts to order just left and didn't say anything. Not all the work that was requested to be done wasn't completed along with a 2 hour plus wait after being told a hour wait at most. Very disappointing. More
The dealership is awesome but too expensive, for example performing synthetic oil change service, why do you charge? And still charge labor of 25 $, it doesn't make sense performing synthetic oil change service, why do you charge? And still charge labor of 25 $, it doesn't make sense More