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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.1
856 Reviews

856 Reviews of Lithia Hyundai of Odessa - Service Center

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May 25, 2022

Professional service and didn’t have to wait too long! Everyone was courteous and the lobby seemed very clean. More

by V. C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
May 27, 2022 -

Lithia Hyundai of Odessa responded

Thank you so much for your review of Lithia Hyundai of Odessa! We truly appreciate the feedback and hope to hear from you again.

May 24, 2022

Great location for all your service needs. I have been taking my vehicle here to get serviced for the last 4 times. And I have never regretted going here. Good people and great service. More

by User-48debd00fd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
May 26, 2022 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind review! We appreciate your business and look forward to the next time we can serve you!

May 19, 2022

I took my car to have a warranty done on my motor and was not satisfied More

by jasondonahue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Gonzales
May 23, 2022 -

Lithia Hyundai of Odessa responded

Please reach out to us at (432) 614-0345 so we can understand what happened and how we can improve. We look forward to hearing from you.

May 19, 2022

Very quick and efficient . Let me know as soon a my vehicle was done. Staff very friendly More

by Crys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales, Joseph Cadenhead
May 23, 2022 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind review! We appreciate your business! We hope to be able to help you again soon! Until next time, have a great day!

May 16, 2022

Friendly atmosphere! The times I have gone to have oil changed in my car, it has been in a timely manner with no issues! I would definitely recommend their service.. More

by Emma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
May 17, 2022 -

Lithia Hyundai of Odessa responded

Thank you for your five star review. The Lithia Hyundai of Odessa team is delighted we could serve you so well.

May 11, 2022

They had my car for a month told me my timing belt was broken paid $400 to have it replaced just to get my car back for maybe a week and ended up having to have my whole engine replaced..which I don’t see More

by orcuttaaliyah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Gonzales
May 17, 2022 -

Lithia Hyundai of Odessa responded

Please reach out to us at (432) 614-0345 so we can understand what happened and how we can improve. We look forward to hearing from you.

May 05, 2022

Was having difficulty with my car air conditioner. Although it took a while to get an appointment; their service department was excellent. They ran a data analysis and found the HAVAC system only ha More

by babybear
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
May 06, 2022 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind review! We appreciate your business and look forward to the next time we can help you!

May 02, 2022

Most knowledgeable techs I’ve ever met in any dealership. Phenomenal service. My car was in and out before I could sit down. More

by DAVIDSONTRANSPORT2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yulissa, Eric Gonzales
May 03, 2022 -

Lithia Hyundai of Odessa responded

Thank you for your review. The Lithia Hyundai of Odessa team is delighted we could serve you so well. Thanks again, have a great day!

April 18, 2022

Employee Erik is a very helpful person…because of his honesty and compassion for my urgency on the service of my vehicle.. I will be buying from Hyndai again. I have never gotten a car from this company More

by Vianca Nunez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Apr 18, 2022 -

Vianca Nunez responded

Lithia Hyundai of Odessa 5 out of 5 Stars Apr 18, 2022 Vianca Nunez VERIFIED CUSTOMER Employee Erik is a very helpful person…because of his honesty and compassion for my urgency on the service of my vehicle.. I will be buying from Hyndai again. I have never gotten a car from this company but the warranty and customer service is Awesome!!!!!! I just might no longer be a ford/Chevy fan. Great job Eric

Apr 21, 2022 -

Lithia Hyundai of Odessa responded

Wow! Thanks so much for your kind words Vianca! We're so glad Eric could help you so well! We appreciate your business and hope we can help you again soon! Thank you again, have a great day!

March 24, 2022

My car was left dirty, hood , fenders and driver seat. Wife was not happy. Thanks More

by JOELGUEBARA
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Gonzales
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