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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.0
783 Reviews
Call Service Center (432) 614-0345

783 Reviews of Lithia Hyundai of Odessa - Service Center

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October 28, 2021

Said they would call on a quote for a part. Never did. After asking numerous time about it. More

by ASHLEYMH86
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Report | Print
October 26, 2021

Very helpful and quick. Knew exactly what needed to be done and I didn’t have to wait long! More

by Blt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Oct 28, 2021 -

Lithia Hyundai of Odessa responded

Thank you for your kind review! We are thrilled to hear that had a great experience with us here at Lithia Hyundai of Odessa. Thank you for your business.

October 22, 2021

Excellent service and friendly staff competed my service work in a timely manner a d performed the needed service checks. More

by Des24fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Oct 26, 2021 -

Lithia Hyundai of Odessa responded

Thank you for your wonderful review! We are happy to hear that you had excellent service with us at Hyundai of Odessa.

October 21, 2021

Prompt, straightforward and efficient. They took my vehicle in quickly for a recall computer update, and didn't make me wait more than a lunch break to be completed. More

by Scotte54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Oct 26, 2021 -

Lithia Hyundai of Odessa responded

Thank you for your kind review! We look forward to working with you again in the future. Until then, take care.

October 20, 2021

first time oil change they had no oil filters. took the car back and everything was great. More

by trumptrain1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Oct 26, 2021 -

Lithia Hyundai of Odessa responded

Thank you for your kind feedback. Please let us know if we can do anything for you in the future. Until then, take care!

October 19, 2021

When dealing with Eric everything is smooth no issues he’s always polite and attentive More

by Techito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Oct 20, 2021 -

Lithia Hyundai of Odessa responded

Thank you wonderful review! We are thrilled to hear you had a great experience with us here at Lithia Hyundai of Odessa.

October 18, 2021

Went one day and computer was down they couldn’t charge out part. They called next day and got me out in an hour More

by beaverssm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Oct 20, 2021 -

Lithia Hyundai of Odessa responded

Thank you for your review! We look forward to working with you again in the future. Until then, take care!

October 18, 2021

Im not usually the one to point out flaws or bad experiences, especially not on the internet but, besides the fact that I requested full synthetic oil for my oil change and i was given non synthetic More

by Misterhitech2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service techs and advisor, Daniel Barajas, Eric Gonzales, Vincent Nunez, Kristina Guzman, Frank Carrillo, Joshua Garza, Jose Moreira, Karen Betancourt, Joseph Cadenhead, Branson Davis
Report | Print
October 16, 2021

Always nice and friendly. Great service and don’t have to wait long. Clean waiting area. More

by Karen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Oct 20, 2021 -

Lithia Hyundai of Odessa responded

Thank you Karen for your great review! We are thrilled to hear that you had a great experience with us here at Hyundai of Odessa.

October 13, 2021

Great service, Eric took time to explain the service process. The waiting room needs an upgrade. More

by LRdrz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Oct 20, 2021 -

Lithia Hyundai of Odessa responded

Thank you for your kind review! We are happy to hear that you had a great experience with Eric. We look forward to working with you again in the future.

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