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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.0
783 Reviews
Call Service Center (432) 614-0345

783 Reviews of Lithia Hyundai of Odessa - Service Center

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December 31, 2021

Terrible experience long wait and no communication with customers had to wait 5 hours for service … More

by Jennysaucedo29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Report | Print
December 30, 2021

People are attentive, prompt, accommodating and service oriented. It was a pleasant experience. Thank You More

by Iniko88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Jan 03, 2022 -

Lithia Hyundai of Odessa responded

Thank you for the kind words! We appreciate your business and look forward to serving you again! Thanks, have a great day!

December 25, 2021

Fast service, good communication, courteous, completed professionally. Opened service doors early and ready to go to work. More

by NONE3Byrdmeister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Dec 27, 2021 -

Lithia Hyundai of Odessa responded

So glad to hear of your efficient service! We appreciate your business! Have a great day!

December 23, 2021

Always very fast and helpful, and the staff is friendly and takes well care of my car. More

by LILNIKKI_1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Dec 27, 2021 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! We love that you had a great experience with us and look forward to serving you again soon! Have a great day!

December 23, 2021

Fast and easy service. If something is wrong with your vehicle they will let you know asap. Very helpful More

by Sintheac911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Dec 27, 2021 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! Our team at Lithia Hyundai of Odessa always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

December 22, 2021

Fantastic service and complete professionalism. I will be returning to get my car serviced I came in to get my car serviced and I was given a much better treatment than the Hyundai shop where I got my c More

by User-48debd00fd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Dec 27, 2021 -

Lithia Hyundai of Odessa responded

Thank you for your detailed review, Joe! Our team at Lithia Hyundai of Odessa always strives for efficiency for our customers. We are happy your experience was great and look forward to seeing you again soon!

December 22, 2021

Eric is always very polite, friendly, and helpful. I’ve never had a problem with their quick service. More

by SANCHEZ070377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Dec 27, 2021 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! Our team at Lithia Hyundai of Odessa always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

December 21, 2021

Great service.. great people. Will definitely be back and recommend to my family and friends. More

by STUARTMOM4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Dec 27, 2021 -

Lithia Hyundai of Odessa responded

Thank you so much for letting us know about your positive experience! We're happy to serve you and appreciate your business. Until next time, take care.

December 16, 2021

Customer service was great as always. I got attended to right away and had fast service. More

by EVAN-4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Dec 17, 2021 -

Lithia Hyundai of Odessa responded

So glad to hear of your fast and efficient service! We appreciate your business! Look forward to seeing you again soon!

December 08, 2021

Worst experience ever. Poor management. Maintenance workers like to cut corners and make excuses and not take responsibility for their actions. Service manager Erick Gonzalez is very rude and does not More

by Dominique111423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bailey, Jake mechanics , Eric Gonzales
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