Lithia Hyundai of Odessa - Service Center

I like the brand new 2023 vehicle I left the lot with, especially given that my car had given out there at the service station and I couldn’t have returned home over 500 miles away; however, I sincerely w especially given that my car had given out there at the service station and I couldn’t have returned home over 500 miles away; however, I sincerely would have appreciated even more if there had been a wider selection from which to choose. The salesman and finance guy were friendly and professional. The amenities and general ambiance were nice. The bathroom was clean and tidy. This is not the first time Lithia has sold me a car and it probably won’t be the last, either. The overall value to me would have been higher had I left with service free for the life of the vehicle and I wish that I had been offered more extras but I guess everyone was eager to go home for the day. I totally appreciate, though, that the dealership was open for business when I needed it most. More

Very good experience: even though they ordered the wrong parts, they put my safety first and gave me a loaner car until my brakes and rotors arrived, When my brakes arrived, they also took responsibility fo parts, they put my safety first and gave me a loaner car until my brakes and rotors arrived, When my brakes arrived, they also took responsibility for their mistake amd charged me $600 less as I was originally quotes for the wrong parts. More

I like the friendliness and also the service. I was in and out quick. Very professional. I was in and out quick. Very professional. More

Mucha demora y para al final tener que regresar el carro porque no havian echo lo que decia que hicieron porque no havian echo lo que decia que hicieron More

It took them only a few hours with one technician to get my car fixed which was great. The only thing I was not happy about was they told me I could wait there and then they told me they only had one techni my car fixed which was great. The only thing I was not happy about was they told me I could wait there and then they told me they only had one technician so I did not plan for a ride so that made me a bit upset. More

Recalls fixed. Check in took a while.They didn't have reservation made 2 weeks prior to visit. Work done quickly Check in took a while.They didn't have reservation made 2 weeks prior to visit. Work done quickly More

I always enjoy bringing my vehicles to Lithia Hyundai because they make my visit enjoyable. Their service department is quick and efficient. because they make my visit enjoyable. Their service department is quick and efficient. More

It's a very good place of vehicles. Good persons . Of attention and fast service. Good persons . Of attention and fast service. More

On my visit everything went well and in a timely manor. The staff was helpful and friendly. The staff was helpful and friendly. More

My car was inspected. Not fixed. While it was there (2 full days) the calls backs were not done. I asked when it could be fixed, was told I would receive a phone call. I n Not fixed. While it was there (2 full days) the calls backs were not done. I asked when it could be fixed, was told I would receive a phone call. I never got the call. More