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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.0
783 Reviews
Call Service Center (432) 614-0345

783 Reviews of Lithia Hyundai of Odessa - Service Center

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March 14, 2022

Awesome service. They got me in and out in quickly. Greatly appreciate it. Very friendly and accommodating staff. Will definitely recommend to friends and family. More

by thelma.yanez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Mar 14, 2022 -

thelma.yanez responded

Thank you

March 09, 2022

The personnel are very knowledgeable & very friendly. They great you and keep you updated on the progress of the work. More

by gaby_castro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Mar 11, 2022 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! We appreciate your business! We look forward to the next time we can help you!

March 02, 2022

I understand wait times, but after waiting for hours I got into my car and the technician left oil all over my steering wheel, messed with my instrument cluster, oil on my passenger handle and oil on my d More

by Kendall barker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Report | Print
February 02, 2022

Please write at least 15 words for this review to be a valid review today. More

by NEOBURDNIVEK7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Feb 04, 2022 -

Lithia Hyundai of Odessa responded

Sorry we didn't respond sooner, thanks so much for the 5-stars! We're happy to hear that you had a great experience with us at Lithia Hyundai of Odessa and hope to see you again take care!

February 01, 2022

Horrible customer service and terrible repair shop. The 2022 vehicle that was purchased here has been sitting at the lot for 2 months due to an engine problem. No one has looked at the car yet. I keep gett More

by cdechols
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Cadenhead
Report | Print
February 01, 2022

It took three months to get my car repaired. My registration expired Dec2021, I couldn’t drive for three weeks until I got the repairs. Truly dissatisfied More

by lll4124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
February 01, 2022

I go there because I feel I can trust their work. Will continue to go there. More

by AUNTYKING
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Feb 04, 2022 -

Lithia Hyundai of Odessa responded

Thanks so much for taking the time to share this short but sweet feedback! We're happy to hear that you had a great experience with us at Lithia Hyundai of Odessa and hope to see you again take care!

January 31, 2022

Had a bad experience with the first service man named Peyton. But Alvin has been a great service man and answered all my questions and has gotten the work done on my palisade More

by Julie.tarin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin, Eric Gonzales
Report | Print
Jan 31, 2022 -

Julie.tarin responded

Took my palisade back to get more work done on it.

Jan 31, 2022 -

Julie.tarin responded

Palisade is back in the service department to get more work done on it

January 30, 2022

I have always had great service. And I have been treated very well every time I have been there. I would recommend them More

by DWIGHTRAMBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Jan 31, 2022 -

Lithia Hyundai of Odessa responded

Thank you. We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. Take care.

January 24, 2022

The workshop service is great, at first I wasn't so sure about the customer care, but they proved me wrong by taking care of my vehicle and me. More

by BONEY_SURO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin
Report | Print
Jan 26, 2022 -

Lithia Hyundai of Odessa responded

Glad we were able to help you so efficiently and that you were pleasantly surprised during your visit! We look forward to the next time we can serve you! Thanks again, have a great day!

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