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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.0
783 Reviews

783 Reviews of Lithia Hyundai of Odessa - Service Center

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August 02, 2022

There is not enough people or workers in this location it took a month too just get a part put on my car that was under warranty this is not good customer service. More

by Rodneybgs8
Friendliness
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Aug 05, 2022 -

Lithia Hyundai of Odessa responded

Please call us at (432) 614-0345 to let us know more about what happened. We look forward to hearing from you.

August 02, 2022

Kind people, but they are unorganized, slow, and they don’t call back. I have been very disappointed with my service there. More

by MEAGANDIXON2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Gonzales, Vincent Nunez
Aug 05, 2022 -

Lithia Hyundai of Odessa responded

Please call us at (432) 614-0345 to let us know more about what happened. We look forward to hearing from you.

August 02, 2022

Staff was always professional, determined to make me understand the situation of the warranty work being done and courteous to my frustration More

by Richlynnauto
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Aug 05, 2022 -

Lithia Hyundai of Odessa responded

We appreciate your kind feedback of Lithia Hyundai of Odessa and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.

August 02, 2022

Did a great job on my car . My car sounds like a brand new car. I am totally happy. Will highly remend More

by TRS_CSNRS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna front desk, Eric Gonzales
Aug 05, 2022 -

Lithia Hyundai of Odessa responded

We appreciate your kind feedback of Lithia Hyundai of Odessa and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.

August 01, 2022

Good customer service. Knowing they are short handed at the time of my service, I was really pleased they had my Santa Cruz ready sooner than expected. Eric is great at wha More

by DNORRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Aug 02, 2022 -

Lithia Hyundai of Odessa responded

We appreciate your kind feedback of Lithia Hyundai of Odessa and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.

July 31, 2022

POOR SERVICE! ! I took my car to have the oil changed and to have it checked because it was having problems starting, they told me everything was fine they tested t More

by Alejandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I would give him 0 stars! , Eric Gonzales
Aug 02, 2022 -

Lithia Hyundai of Odessa responded

Please call us at (432) 614-0345 to let us know more.

July 31, 2022

Good customer service. Process is easy and quick. Friendly and caring for their customers. Thanks More

by FEKABOO7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The ladies at the oil change area were excellent. They went above and beyond my expectations.
Aug 02, 2022 -

Lithia Hyundai of Odessa responded

Thank you for your kind words! We appreciate your business and look forward to being able to help you again. Have a great day!

July 29, 2022

remodel construction so no where to sit mostly but service was fast and easy process More

by joey_dao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Aug 02, 2022 -

Lithia Hyundai of Odessa responded

Thanks so much for your kind words, Joey! We appreciate your business and look forward to the next time we can help you! Until then, have a great day!

July 28, 2022

Very friendly, professional and courteous. The wait was not very long. I would highly recommend them. More

by tjramos0604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Aug 02, 2022 -

Lithia Hyundai of Odessa responded

Thanks so much for your kind words! We appreciate your business and look forward to the next time we can help you! Until then, have a great day!

July 23, 2022

Very courteous and prompt service. I feel comfortable here and know that I can trust them to be both honest and thorough. More

by HOLLEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Jul 26, 2022 -

Lithia Hyundai of Odessa responded

Thank you for your kind review, We appreciate your business and hope you have a great day.

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