Lithia Hyundai of Odessa - Service Center

My most recent experience was by far my best. I went for one issue but the worker saw another issue, that I was struggling with for 5 yrs, seeing many different services, and he took the extra 2. I went for one issue but the worker saw another issue, that I was struggling with for 5 yrs, seeing many different services, and he took the extra 2.5hrs needed to carefully fix it. Now my car never felt better More

It took a month for them to even look at the car, took them another month for them to tell me they still haven’t fixed it so I had to claim it a lemon, when I called them about the car while it was being them another month for them to tell me they still haven’t fixed it so I had to claim it a lemon, when I called them about the car while it was being fixed I would get sent to a dead line, when I went to pick up my belongs from the car the back of it was damaged from this dealership, and all of that could be understandable maybe but the part that kinda pushes it for me is the fact that they stole my ray bans glasses on top of all that. To me that’s just crazy but I just wanted to let everyone else know if you can, go to another dealer. Thank you More

Everyone was helpful and courteous. I think the above are enough words so THE END. I think the above are enough words so THE END. More

Very disappointed with the vehicle. Not working with me on getting the issues resolved since I bought it because no one seems to call back. I have to keep calling over and over Not working with me on getting the issues resolved since I bought it because no one seems to call back. I have to keep calling over and over More

Excellent service, very friendly receptionist. I just didn't like the lady who dispatched you at the end, very serious and it took her 30 minutes to give me the keys to my vehicle. I just didn't like the lady who dispatched you at the end, very serious and it took her 30 minutes to give me the keys to my vehicle. More

I have waited for 1. 5 hour for oil change. That’s not at all good customer service. I have to remind them, that I am getting late to my work. Still have to wait 5 hour for oil change. That’s not at all good customer service. I have to remind them, that I am getting late to my work. Still have to wait More

Livid. The company they had fix my windshieldhas caused me to have to replace it. The company they had fix my windshieldhas caused me to have to replace it. More

Best service I've been given at any business in many years. Plus lots of good food nearby while you wait. I had no appointment and they were done before I finished lunch! years. Plus lots of good food nearby while you wait. I had no appointment and they were done before I finished lunch! More

I was a bit disappointed that no one told me that I really didn’t need my oil changed and could have waiting about 3000 more miles. But they changed it anyway and I waisted one of my oil changes really didn’t need my oil changed and could have waiting about 3000 more miles. But they changed it anyway and I waisted one of my oil changes More

Friendly staff, professional and very quick service. I always take my Chevrolet Tahoe there with no issues. Thank you!! I always take my Chevrolet Tahoe there with no issues. Thank you!! More