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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.2
858 Reviews

858 Reviews of Lithia Hyundai of Odessa - Service Center

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January 25, 2023

I went in because my passenger side headlight had gone out and needed to get it replaced. As usual they took care of me as they always do. I appreciate the staff and mechanics going above and beyond. More

by User-48debd00fd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Jan 26, 2023 -

Lithia Hyundai of Odessa responded

We appreciate your kind feedback of Lithia Hyundai of Odessa and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.

January 21, 2023

Great service fast and easy. Everyone was very helpful. I will definitely come see them again. More

by JOSEPHMARQUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Nunez, Joseph Cadenhead
Jan 24, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your kind review! We appreciate your business and look forward to getting the chance to help you again soon!

January 13, 2023

I told them when I dropped the car off that it was making noise when the car was cold, in the morning, and on rough roads. They left the car sitting all day while we were waiting for it, and didn't even driv More

by donniecaddell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Jan 13, 2023 -

donniecaddell responded

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Jan 17, 2023 -

Lithia Hyundai of Odessa responded

Please reach out to us at (432) 614-0345 so we can understand more about what happened and how we can improve. We look forward to hearing from you.

January 11, 2023

Car had front in damage and your pic. Did not show it not to happy More

by CEPRUIETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
Jan 17, 2023 -

Lithia Hyundai of Odessa responded

Please reach out to us at (432) 614-0345 so we can understand more about what happened and how we can improve. We look forward to hearing from you.

January 11, 2023

It was a great experience with the sales team this is the second car I have bought from you guys and it was so good I came back for another More

by OSCAR_GARCIA1962
Recommend Dealer
Yes
Employees Worked With
Daniel Barajas, Roberto Ramirez, Joseph Cadenhead
Jan 17, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your kind review, Oscar! We appreciate your loyalty and your business and hope to be able to get the chance to help you again soon! Thanks again, have a great day!

January 09, 2023

The worst dealership I have ever had dealings with. I traded my Hyundai off so I will never deal with them again. More

by jkdiamondsix
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine did a great job letting me know the technician still didn’t know what was wrong with the car , Eric Gonzales, Joseph Cadenhead
Jan 17, 2023 -

Lithia Hyundai of Odessa responded

Please reach out to us at (432) 614-0345 so we can understand more about what happened and how we can improve. We look forward to hearing from you.

January 05, 2023

Purchased my car in November. pleases with the service and the updates I receive per Email, to let me know when certain services are due. Staff is friendly and helpful. More

by LIENEKE.CHAMBERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Maspaitella, Ace in Sales dept., Vincent Nunez
Jan 06, 2023 -

Lithia Hyundai of Odessa responded

Thank you! We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

January 05, 2023

They worked us in and did absolutely wonderful job. They were so nice and accommodating. More

by DOTBERRY1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the name of the lady who checked us in but she was wonderful! , Eric Gonzales
Jan 06, 2023 -

Lithia Hyundai of Odessa responded

Thank you! We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

January 01, 2023

Great customer service, very helpful and knowledgeable. I would definitely recommend Lithia Hyundai of Odessa. More

by S.GALLIER
Recommend Dealer
Yes
Employees Worked With
Adrian and Brandon, Vincent Nunez
Jan 04, 2023 -

Lithia Hyundai of Odessa responded

Thank you! We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

December 31, 2022

It is ok, but need to be more reliable with the service. Is small city and it takes services a long time for oil change, repairs etc. My experience with this dealer in another state was very good and give a More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana , Eric Gonzales
Jan 04, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your honest feedback, we hope you'll give us another chance to serve you. Thanks again.

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