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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.1
844 Reviews
Call Service Center (432) 614-0345

844 Reviews of Lithia Hyundai of Odessa - Service Center

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January 11, 2023

It was a great experience with the sales team this is the second car I have bought from you guys and it was so good I came back for another More

by OSCAR_GARCIA1962
Recommend Dealer
Yes
Employees Worked With
Daniel Barajas, Roberto Ramirez, Joseph Cadenhead
Report | Print
Jan 17, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your kind review, Oscar! We appreciate your loyalty and your business and hope to be able to get the chance to help you again soon! Thanks again, have a great day!

January 09, 2023

The worst dealership I have ever had dealings with. I traded my Hyundai off so I will never deal with them again. More

by jkdiamondsix
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine did a great job letting me know the technician still didn’t know what was wrong with the car , Eric Gonzales, Joseph Cadenhead
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Jan 17, 2023 -

Lithia Hyundai of Odessa responded

Please reach out to us at (432) 614-0345 so we can understand more about what happened and how we can improve. We look forward to hearing from you.

January 05, 2023

Purchased my car in November. pleases with the service and the updates I receive per Email, to let me know when certain services are due. Staff is friendly and helpful. More

by LIENEKE.CHAMBERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Maspaitella, Ace in Sales dept., Vincent Nunez
Report | Print
Jan 06, 2023 -

Lithia Hyundai of Odessa responded

Thank you! We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

January 05, 2023

They worked us in and did absolutely wonderful job. They were so nice and accommodating. More

by DOTBERRY1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the name of the lady who checked us in but she was wonderful! , Eric Gonzales
Report | Print
Jan 06, 2023 -

Lithia Hyundai of Odessa responded

Thank you! We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

January 01, 2023

Great customer service, very helpful and knowledgeable. I would definitely recommend Lithia Hyundai of Odessa. More

by S.GALLIER
Recommend Dealer
Yes
Employees Worked With
Adrian and Brandon, Vincent Nunez
Report | Print
Jan 04, 2023 -

Lithia Hyundai of Odessa responded

Thank you! We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

December 31, 2022

It is ok, but need to be more reliable with the service. Is small city and it takes services a long time for oil change, repairs etc. My experience with this dealer in another state was very good and give a More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana , Eric Gonzales
Report | Print
Jan 04, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your honest feedback, we hope you'll give us another chance to serve you. Thanks again.

December 31, 2022

I was 1st to get there abd was 3rd to be served. 1st come 1st served they always tell me. More

by SHRLEY374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
December 30, 2022

All the employees are very courteous. As soon as I walked in the door the receptionist greeted and helped me . The service lady looked up my service contract explained it to me and expla More

by LITTLEBITAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't work with Eric. The receptionist and the lady diagonal from her were the two that helped me.
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Jan 04, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your business! We appreciate your kind feedback and look forward to the next time we can help you!

December 30, 2022

This was a very good dealership John was very helpful and made the process of buying the car very easy More

by Amir Gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cadenhead
Report | Print
Jan 04, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your business! We appreciate your kind feedback and look forward to the next time we can help you!

December 29, 2022

Good customer help. Much help i had from sales. I would buy my third car from this team More

by EDUARDOVALLEJOJR
Recommend Dealer
Yes
Employees Worked With
Leon, Vincent Nunez, Joshua Garza
Report | Print
Dec 29, 2022 -

Lithia Hyundai of Odessa responded

Thank you for your kind review! We appreciate your business and look forward to being able to help you again soon.

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