Lithia Hyundai of Odessa - Service Center

They were fast and friendly. Also courteous. The new staff is super helpful! Thank you! Also courteous. The new staff is super helpful! Thank you! More

Have had great service so far, but dropped them 1 star for recently charging me $150 diagnosis fee for telling me my USB port was dirty. At least they cleaned it and now works fine. Most mechanics would'v for recently charging me $150 diagnosis fee for telling me my USB port was dirty. At least they cleaned it and now works fine. Most mechanics would've taken this opportunity to not charge for 15 minutes of their time to build trust with their customers, but dealers will be dealers... Would very much recommend otherwise as the quality of work performed so far has been spot on. More

Very polite and did a great job. Definitely recommend using them when you need an oil change. Definitely recommend using them when you need an oil change. More

I was given great service when I took my Palisade in for maintenance. Much appreciated! maintenance. Much appreciated! More

They always take great care of me. I don’t drive a Hyundai and the service is still great I don’t drive a Hyundai and the service is still great More

Everyone is very nice and helpful. Never an issue. The service is fast as well. Never an issue. The service is fast as well. More

The shop area under construction is very confusing I intended to be at All American Chevrolet to get my oil changed and ended up at Hyundai still got my oil changed and was treated excellent by Hyundai intended to be at All American Chevrolet to get my oil changed and ended up at Hyundai still got my oil changed and was treated excellent by Hyundai More

I was very pleased with the process of the car deal. They even delivered the car. They even delivered the car. More

I've only been there 3x for an oil change since it's included in my warranty. I have had to wait 3-4 hrs each time. It takes too long, there is lack of communication, no customer service at all. Once yo included in my warranty. I have had to wait 3-4 hrs each time. It takes too long, there is lack of communication, no customer service at all. Once you give them your keys no one comes anywhere near you with updates... like maybe say " your vehicle is close to being done" maybe updates on time so we don't feel that they maybe just forgot about us... would be nice to see happy faces while we wait but the ladies are in their own world the entire time. We own a Kia and a Hyundai...I've been to both places in Odessa to get serviced and it would be nice to feel the hospitality from one place at the other. More

I got there 30 minutes after they opened and waited for almost 2 hours. I called before but they do not do appointments for general services. That resulted in long wait time is the only down side almost 2 hours. I called before but they do not do appointments for general services. That resulted in long wait time is the only down side More