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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.1
844 Reviews

844 Reviews of Lithia Hyundai of Odessa - Service Center

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February 07, 2023

The service department is very efficient. The people working there are professional & know how to provide great service. More

by markie33tx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samm & Jasmine, Eric Gonzales
Feb 09, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your kind review, we appreciate your business and look forward to the next time we can help you.

February 07, 2023

Everything about the service department was great, even with all the construction going on, their job was done perfectly. More

by ivan1313r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Feb 09, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your kind review, we appreciate your business and look forward to the next time we can help you.

January 31, 2023

Betsy Lujan was great. . I would go with her again. She listened to us the customer. She went and showed us the SUVs we said we wanted. She wasn't pushy . Fresh way of deali More

by ENDO1471LYDIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy Lujan, Jacob Ramirez
Feb 03, 2023 -

Lithia Hyundai of Odessa responded

Thank you so much for your review! We appreciate your business and look forward to the next time we can help you! Have a great day!

January 31, 2023

I was not notified when my vehicle was ready after getting some recalls done. My husband had to go to the dealership and then found out that it had been ready. We took the vehicle on a Monday morning, More

by jon
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Feb 03, 2023 -

Lithia Hyundai of Odessa responded

Please reach out to us at (432) 614-0345 so we can understand more about what happened and how we can improve. We look forward to hearing from you.

January 29, 2023

Great loved the service thank you so much called and keep updated on what they were gonna do and when they were done it was great service More

by SUSIELUVS1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Jan 30, 2023 -

Lithia Hyundai of Odessa responded

We appreciate your kind feedback of Lithia Hyundai of Odessa and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.

January 25, 2023

Absolutely the best experience purchasing my truck. Staff was friendly and patient. And the vehicle is top notch! More

by Candi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mendoza
Jan 26, 2023 -

Lithia Hyundai of Odessa responded

We appreciate your kind feedback of Lithia Hyundai of Odessa and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.

January 25, 2023

I went in because my passenger side headlight had gone out and needed to get it replaced. As usual they took care of me as they always do. I appreciate the staff and mechanics going above and beyond. More

by User-48debd00fd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Jan 26, 2023 -

Lithia Hyundai of Odessa responded

We appreciate your kind feedback of Lithia Hyundai of Odessa and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.

January 21, 2023

Great service fast and easy. Everyone was very helpful. I will definitely come see them again. More

by JOSEPHMARQUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Nunez, Joseph Cadenhead
Jan 24, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your kind review! We appreciate your business and look forward to getting the chance to help you again soon!

January 13, 2023

I told them when I dropped the car off that it was making noise when the car was cold, in the morning, and on rough roads. They left the car sitting all day while we were waiting for it, and didn't even driv More

by donniecaddell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Jan 13, 2023 -

donniecaddell responded

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Jan 17, 2023 -

Lithia Hyundai of Odessa responded

Please reach out to us at (432) 614-0345 so we can understand more about what happened and how we can improve. We look forward to hearing from you.

January 11, 2023

Car had front in damage and your pic. Did not show it not to happy More

by CEPRUIETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
Jan 17, 2023 -

Lithia Hyundai of Odessa responded

Please reach out to us at (432) 614-0345 so we can understand more about what happened and how we can improve. We look forward to hearing from you.

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