Lithia Hyundai of Odessa - Service Center

Very disappointed with the vehicle. Not working with me on getting the issues resolved since I bought it because no one seems to call back. I have to keep calling over and over Not working with me on getting the issues resolved since I bought it because no one seems to call back. I have to keep calling over and over More

Excellent service, very friendly receptionist. I just didn't like the lady who dispatched you at the end, very serious and it took her 30 minutes to give me the keys to my vehicle. I just didn't like the lady who dispatched you at the end, very serious and it took her 30 minutes to give me the keys to my vehicle. More

I have waited for 1. 5 hour for oil change. That’s not at all good customer service. I have to remind them, that I am getting late to my work. Still have to wait 5 hour for oil change. That’s not at all good customer service. I have to remind them, that I am getting late to my work. Still have to wait More

Livid. The company they had fix my windshieldhas caused me to have to replace it. The company they had fix my windshieldhas caused me to have to replace it. More

Best service I've been given at any business in many years. Plus lots of good food nearby while you wait. I had no appointment and they were done before I finished lunch! years. Plus lots of good food nearby while you wait. I had no appointment and they were done before I finished lunch! More

I was a bit disappointed that no one told me that I really didn’t need my oil changed and could have waiting about 3000 more miles. But they changed it anyway and I waisted one of my oil changes really didn’t need my oil changed and could have waiting about 3000 more miles. But they changed it anyway and I waisted one of my oil changes More

Friendly staff, professional and very quick service. I always take my Chevrolet Tahoe there with no issues. Thank you!! I always take my Chevrolet Tahoe there with no issues. Thank you!! More

I was very satisfied with the service and updates from Carlos and Marissa.They fixed a recall on my vehicle and replaced parts that were essential to the upkeep of my vehicle. Carlos and Marissa.They fixed a recall on my vehicle and replaced parts that were essential to the upkeep of my vehicle. More

I towed my vehicle into the service department with a appointment date set for September 23rd. My vehicle was there 2 weeks before my appointment time. It is now November and they never looked at it. The appointment date set for September 23rd. My vehicle was there 2 weeks before my appointment time. It is now November and they never looked at it. The finance company is repossessing the vehicle because I am not paying for a vehicle I have had in the shop longer than I have owned it. No one would call me back about when the vehicle would be looked at. I called several times. Only got voicemails and no calls backs. This includes the Service Manager. When I went to clean out my car it looked like my tires where starting to flat bottom because it has been sitting in the dirt lot for so long. I will never trust this dealership again. More

Friendly personnel and very helpful. We will definitely come back in the future for oil change. We will definitely come back in the future for oil change. More