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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.1
844 Reviews

845 Reviews of Lithia Hyundai of Odessa - Service Center

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March 30, 2023

Very good place to shop for a car. Very friendly place. Very friendly staff. God bless. More

by MENDOZA_MARY0827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales, Vincent Nunez
Mar 31, 2023 -

Lithia Hyundai of Odessa responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Lithia Hyundai of Odessa.

March 30, 2023

My first time here. The personel was friendly and courteous. Service was excellent and fast. I would highly recommend this place 👌. I will be doing my vehicle's oil cha More

by jay_mendoza5212011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Mar 31, 2023 -

Lithia Hyundai of Odessa responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Lithia Hyundai of Odessa.

March 30, 2023

Our preferred dealership to get our oil changed at. Nice and friendly staff, good job. More

by LOPEZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Mar 31, 2023 -

Lithia Hyundai of Odessa responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Lithia Hyundai of Odessa.

March 30, 2023

They are always very courteous and have treated us good every time we go. We’ve never had any issues More

by m.taniarios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Mar 31, 2023 -

Lithia Hyundai of Odessa responded

Thank you so much for your review of Lithia Hyundai of Odessa! We truly appreciate the feedback and hope to hear from you again.

March 29, 2023

Very disappointed with last visit for recall, dealt with rude individual, talked to me like I was stupid. More

by SABRDFRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know names in service department
March 29, 2023

The mechanical service was great! They fixed what had to be fixed on the recall notice. More

by josornio73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't rate any one!!! Some of the faces kind of look familiar? But the person that informed me to just "Leave the keys in it and wait inside" I can't confirm on.
March 25, 2023

Quick, easy, and polite service! No issues whatsoever! I was expecting my car to be in for a bit but I had it back next day! 2 recalls, oil change, and 8,000 mi check up! More

by Devon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Mar 27, 2023 -

Lithia Hyundai of Odessa responded

We appreciate the lovely feedback of Lithia Hyundai of Odessa. Thank you and have a great day!

March 24, 2023

They are slow and didn’t reset my car to show the service had been done tried to call a couple of times but no one returned my call. If I didn’t have warranty I would go somewhere else. Hope I don’t have maj More

by LWINN79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Mar 27, 2023 -

Lithia Hyundai of Odessa responded

We're sorry to hear your experience. Please reach out to us at (432) 614-0345 so we can understand more about what happened. We look forward to hearing from you.

March 24, 2023

I get an oil change and they don't top off my windshield washer fluid. This has happened several times. Yes, I can take it back like they say to top it off but the hassle of having to return and explain t More

by SLICKNLUCKY36
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Daniel Barajas, Eric Gonzales
Mar 27, 2023 -

Lithia Hyundai of Odessa responded

We're sorry to hear your experience. Please reach out to us at (432) 614-0345 so we can understand more about what happened. We look forward to hearing from you.

March 23, 2023

The wait seemed long at 2 hours and 15 minutes, compared to my last vehicle. The waiting room and bathroom situation was not desirable at all, but they are under construction. More

by Spalmer65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie is awesome
Mar 24, 2023 -

Lithia Hyundai of Odessa responded

Hey there and thank you for taking the time to leave us a review. We strive to make each customer experience a positive one and are disappointed that this wasn't the case for you. We would appreciate feedback on how we can improve and make your visit memorable for the right reasons. Please call (432) 614-0345 at your earliest convenience.

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