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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.1
845 Reviews

845 Reviews of Lithia Hyundai of Odessa - Service Center

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April 08, 2023

Good service very nice people I will be going back to buy another car and then I’ll go More

by JRSANCHEZ20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Apr 11, 2023 -

Lithia Hyundai of Odessa responded

Thanks so much for taking the time to share this short but sweet feedback! We're happy to hear that you had a great experience with us at Lithia Hyundai of Odessa and hope to see you again; take care!

April 08, 2023

Great service finish on time friendly service offer coffee n water will tell friends n family More

by VBARRIENTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Apr 11, 2023 -

Lithia Hyundai of Odessa responded

Thanks so much for taking the time to share this short but sweet feedback! We're happy to hear that you had a great experience with us at Lithia Hyundai of Odessa and hope to see you again; take care!

April 07, 2023

The dealership has blessed me got me in and out in a good time thank you More

by Elaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was a female that help me, Eric Gonzales
Apr 11, 2023 -

Lithia Hyundai of Odessa responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Lithia Hyundai of Odessa.

April 07, 2023

They did not fix the problem I had and the next visit was scheduled in a month and a half More

by PILUPA71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Moreira
Apr 11, 2023 -

Lithia Hyundai of Odessa responded

Please reach out to us at (432) 614-0345 so we can understand more about what happened. We look forward to hearing from you.

April 07, 2023

Muy dedicados y rápidos para su trabajo y bien echo muy amables todo el personal gracias More

by Cecilia pando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Apr 11, 2023 -

Lithia Hyundai of Odessa responded

Gracias por su revisión de cinco estrellas, Cecilia. Nuestro equipo en Lithia Hyundai de Odessa siempre se esfuerza por alcanzar los más altos estándares. Estamos encantados de haber hecho que su experiencia sea positiva. Hasta la próxima, cuídate.

April 04, 2023

I went in to get my tires rotated and balanced. As usual they did a great job and had me out the door. The only thing I was shocked about was that they raised their prices on services. More

by User-48debd00fd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Apr 11, 2023 -

Lithia Hyundai of Odessa responded

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at Lithia Hyundai of Odessa.

April 04, 2023

2 hour oil change with 2 cars in front of me. Arrived 9am. Courteous staff More

by SKEETDOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Apr 11, 2023 -

Lithia Hyundai of Odessa responded

We hope we can turn these 3 stars into 5. We want to hear from you—please give us a call when you can at (432) 614-0345. Thanks!

April 03, 2023

This was my first time taking my vehicle to Lithia Hyndai. I was greeted politely . Great customer service . More

by JANETH O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Apr 11, 2023 -

Lithia Hyundai of Odessa responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Lithia Hyundai of Odessa.

April 02, 2023

Satisfied with everything i like the way they treat you estaring from the beginning to the end More

by VERONICAGAYOSSO66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Barajas
Apr 03, 2023 -

Lithia Hyundai of Odessa responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Lithia Hyundai of Odessa.

April 01, 2023

Guys suck at working on vehicles. Had my car for over 2 1/2 months and took them 3 tries to figure out that it had an aftermarket remote start that was wired in wrong. Never once gave More

by ANTHONYTREVINO136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Apr 03, 2023 -

Lithia Hyundai of Odessa responded

We're sorry to hear that you didn't have a great experience. Please call us at (432) 614-0345 to let us know more.

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