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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.1
845 Reviews
Call Service Center (432) 614-0345

845 Reviews of Lithia Hyundai of Odessa - Service Center

Sort by
May 03, 2023

Really good and fast service. Everyone at Lithia were polite and very helpful. Thamk You. More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
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May 03, 2023

Very friendly staff service was great I came in for an oil change they took care of a recall rotated my tires I’m very satisfied More

by NICHOLASCHECKI61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
May 02, 2023

Helped me get what I needed in a timely manner. Very friendly staff and clean business. More

by MADIE.WINKLER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales, Vincent Nunez, Joseph Cadenhead
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April 29, 2023

Took my Hyundai Kona for 1st Service and got an excellent complimentary service from Lithia Hyundai of Odessa. More

by VICTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
April 26, 2023

During the past nine years I have owned a Hyundai vehicle and all oil changes or other issues were at this dealer! Employees were polite, friendly, and helpful! More

by BONNIEHUDSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bettis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales, Vincent Nunez, Roberto Ramirez
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Apr 27, 2023 -

Lithia Hyundai of Odessa responded

Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at Lithia Hyundai of Odessa and what we offer.

April 25, 2023

You’re a customer service rep Jasmine was very unfriendly, She made me feel like she was more important than I was as most customer service reps in Odessa Texas do nowadays. If I didn’t own a Hyun More

by DUCK1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine
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April 20, 2023

They sold me a vehicle with issues basicly tricked us into telling the bank we were happy with our purchase because they said otherwise they couldn't help us promised to fix the vehicle stated they'd bu More

by ShamequiaJohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon, Eric Gonzales
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April 13, 2023

Need to fix issues the very 1st time. 2nd time I had the same issue More

by Josedelarosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Report | Print
Apr 14, 2023 -

Lithia Hyundai of Odessa responded

We're sorry to hear that you didn't have a great experience. Please call us at (432) 614-0345 to let us know more.

Apr 15, 2023 -

Josedelarosa responded

I hope i dont have to go back to dealer with the same issue. If i do then that will be a third time, which tells me they're not finding and fixing the real issue. But we'll see.

April 11, 2023

I've always been treated with everything I have had to do with my car. More

by jrpoynter
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
I didn't get young lady's I.
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Apr 14, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your five star review. The Lithia Hyundai of Odessa team is delighted we could serve you so well.

April 11, 2023

Buen servicio por parte de Rafael me dio buen precio y una buena experencia en mi primer auto. More

by MANUELGARREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Apr 14, 2023 -

Lithia Hyundai of Odessa responded

¡Nos alegra saber que la pasó genial con nosotros en Lithia Hyundai de Odessa! Gracias por compartir su experiencia. Esperamos que pases por aquí y nos vuelvas a ver pronto.

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