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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.0
787 Reviews

787 Reviews of Lithia Hyundai of Odessa - Service Center

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March 07, 2023

Muy buen trato. Me sorprendí cuando lleve mi troca y me hablaron por teléfono para avisarme que ya estaba lista. No como la primera vez que la lleve, ya habían Cerra More

by Medloco_medloco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Mar 09, 2023 -

Lithia Hyundai of Odessa responded

Gracias por su amable revisión, apreciamos su negocio y esperamos la próxima vez que podamos ayudarlo. Qué tengas un lindo día.

March 06, 2023

F f f f f f f f f f f f f f f f f ff More

by buskin.crony-0f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Barajas, Vincent Nunez, Roberto Ramirez, Kristina Guzman, Frank Carrillo, Joshua Garza, Jose Moreira, Karen Betancourt, Joseph Cadenhead, Branson Davis
Mar 09, 2023 -

Lithia Hyundai of Odessa responded

We are concerned that we didn't deliver on our high standards and hope you will give us the opportunity to make it a positive one. Please call (432) 614-0345 when you're free.

March 04, 2023

Had no updates and hard to get answers on our car. Car was there for six months More

by Helwood3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Mar 06, 2023 -

Lithia Hyundai of Odessa responded

We are concerned that we didn't deliver on our high standards and hope you will give us the opportunity to make it a positive one. Please call (432) 614-0345 when you're free.

March 04, 2023

N n n n n n n n n n n n n n no More

by NEOBURDNIVEK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Mar 06, 2023 -

Lithia Hyundai of Odessa responded

We appreciate the 5-star rating. We hope to see you again soon.

March 03, 2023

Helped full ok nice ok ok ok ok ok ok ok ok ok ok ok More

by JOSIEBUNUELOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Mar 06, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your kind review, we appreciate your business and look forward to the next time we can help you. Have a great day.

March 02, 2023

Staff is professional to help me choose a car and help me finance my car as well More

by Huy Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vianey Serna
Mar 06, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your kind review, we appreciate your business and look forward to the next time we can help you. Have a great day.

March 01, 2023

7 hours to change a tire. Poor communication, you have to beg for answers. Nothing but excuses More

by Jb33
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jazmine, Carlos
Mar 09, 2023 -

Lithia Hyundai of Odessa responded

We are concerned that we didn't deliver on our high standards and hope you will give us the opportunity to make it a positive one. Please call (432) 614-0345 when you're free.

February 24, 2023

Very friendly and knowledgeable staff we are glad to know they take care of our car after sale More

by BRNGNZLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bettis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales, Vincent Nunez, Roberto Ramirez, Joseph Cadenhead, Amy Willingham
Feb 27, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your kind review, we appreciate your business and look forward to the next time we can help you! Thanks again, have a great day!

February 21, 2023

Very fast and convenient with my busy life style and never had a problem with making my payments online. More

by MACARRELL60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pay on line
Feb 22, 2023 -

Lithia Hyundai of Odessa responded

Thanks for the wonderful review. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

February 17, 2023

The technician forgot to close my engine oil cap. I already drive my car from odessa to midland then going back. I cleaned my car and saw a cap on my window. Then opened my hood to check if it’s mine More

by janicammagno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Feb 21, 2023 -

Lithia Hyundai of Odessa responded

We're sorry to hear about this. Please call us at (432) 614-0345 to let us know more about what happened.

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