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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.0
788 Reviews

788 Reviews of Lithia Hyundai of Odessa - Service Center

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August 15, 2023

Working with Lythia Hyundai was an amazing experience! My sales rep., RJ, worked very hard to find the right car for me and the entire process was smooth and painless! Everyone was knowledgeable about the More

by AGGIE_97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rj Peroutka
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. Take care.

August 05, 2023

Great service, they were professional, courteous and the work was done fast. Would recommend this place More

by LETTYGARAY88
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. Take care.

August 05, 2023

Techs don't check the vehicle's as they said cause I disconnect one of my headlights and they said that everything was good on my car and that the tech check my fob and it was working perfectly More

by rosalez6josie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

While we are thankful for your feedback, we would like to learn more about why your experience was not an exceptional one. Reach out to us at (432) 614-0345 to let us know how we can improve for your next visit.

August 04, 2023

I was greeted and helped in a timely fashion, reception in service department gave everyone prompt attention. In 20 or 30 minutes the update was performed on my Hyundai Elantra. More

by BWALZIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. Take care.

August 04, 2023

All of the people I met every one of them were great! Very much was knowledge. More

by PJCARTER0524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bettis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richardo Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jjohnny Eguia, Vianey Serna, Hope Luna, Mary Galeas, Rj Peroutka
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. Take care.

August 03, 2023

Excellent customer service, got me in and out quickly. I will be back for service More

by AMBERDYAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vianey Serna
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. Take care.

August 02, 2023

Please write at least 15 words about this dealership. Actually, I would rather not do More

by NEOBURDNIVEK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. Take care.

Oct 18, 2023 -

Lithia Hyundai of Odessa responded

We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. Take care.

August 01, 2023

We were out of town and our check engine lights come on. We found this dealership and pulled in without an appointment and told them what was wrong. They took my truck right back checked it out and gave it More

by amy_arnold40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at Lithia Hyundai of Odessa.

July 29, 2023

Great customer service and fast work! They even helped me get back from the grocery store (I shopped across the street while my car was being serviced). Nice folks! More

by WADENE_MUSGRAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your kind words! We are delighted to hear that you had a pleasant and hassle-free experience with our team at Lithia Hyundai of Odessa. We strive to provide exceptional customer service and it is wonderful to know that our efforts are appreciated. If you have any further questions or need any assistance, please do not hesitate to reach out to us.

July 27, 2023

Jessie was very kind and informative about the issues with my vehicle. I’m so glad he’s there. More

by tlfelder1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie in service
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your kind words! We are delighted to hear that you had a pleasant and hassle-free experience with our team at Lithia Hyundai of Odessa. We strive to provide exceptional customer service and it is wonderful to know that our efforts are appreciated. If you have any further questions or need any assistance, please do not hesitate to reach out to us.

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