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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.2
856 Reviews
Call Service Center (432) 614-0345

856 Reviews of Lithia Hyundai of Odessa - Service Center

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April 25, 2024

First of all, the employees are wonderful, helpful and friendly. The waiting room is also comfortable. I recommend anyone to visit them for any services. More

by MARIAFLORES5701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric from service dept. and Kimberley
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Apr 29, 2024 -

Lithia Hyundai of Odessa responded

Thanks for the 5-star review! We look forward to seeing you soon!

April 22, 2024

everyone was very helpful, and even with them being so busy all of the time they still got me taken care of More

by MORGAN.MCGAUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review, Morgan. We are glad to hear that our team was able to assist you in a timely manner despite being busy. If you have any further feedback or questions, please don't hesitate to reach out. We appreciate your business.

April 19, 2024

Eric and his staff have the best customer service and best SERVICE! I won't go anywhere else for my car servicing needs .. even with my Lincoln! More

by denisehansontx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric service manager
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Apr 22, 2024 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words, Denise! We are thrilled to hear that you had such a positive experience with Eric and our staff. We truly appreciate your loyalty and look forward to continuing to provide you with top-notch service for your car servicing needs.

April 17, 2024

Nick was aswome help me and was professional I would do business anytime Thank you More

by RBUSTAMANTE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Apr 18, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave a review, RBUSTAMANTE10! We are delighted to hear that Nick provided you with awesome and professional service. We appreciate your business and look forward to assisting you again in the future.

April 16, 2024

They did a good job left my car clean and everyone was helpful and nice. More

by BEVSUE.BSP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
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Apr 18, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us, BEVSUE.BSP. We are pleased to hear that you were satisfied with the service provided by our team. If you have any further feedback or questions, please do not hesitate to reach out to us.

April 13, 2024

I really enjoyed the staff, happy customer, will be back to see them soon. Ok More

by CHERYLBJFOWLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with our staff. We look forward to seeing you again soon at Lithia Hyundai of Odessa.

April 12, 2024

El concesionario cuenta con muy buena atención al cliente y resuelven las inquietudes de cada cliente More

by TMPERRY1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Departamento de servicio
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Apr 12, 2024 -

Lithia Hyundai of Odessa responded

Thanks for the wonderful review of Lithia Hyundai of Odessa. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

April 12, 2024

no communication. wouldn’t put me on the loner car list too. i had to pick up my truck without them even looking at it. More

by Sadame42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richardo Fuentes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jjohnny Eguia
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Apr 16, 2024 -

Lithia Hyundai of Odessa responded

We apologize for any inconvenience you experienced during your recent visit to our dealership. We strive to provide excellent customer service and will address your concerns with our team. Thank you for bringing this to our attention.

April 11, 2024

Customer care has improved since a year ago! Clean, nice and knowledgeable. Very helpful and accommodating! More

by LITARITA56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Apr 12, 2024 -

Lithia Hyundai of Odessa responded

Thanks for the wonderful review of Lithia Hyundai of Odessa. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

April 03, 2024

All very professional. My only complaint was when the gentleman at the desk on the east side of the office went to lunch on one covered for him. More

by RCYOUNG23
Recommend Dealer
Yes
Employees Worked With
I think Jessie
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Apr 05, 2024 -

Lithia Hyundai of Odessa responded

Thanks RCYOUNG23 for the wonderful review of Lithia Hyundai of Odessa. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

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