Lithia Hyundai of Anchorage - Service Center

They are horrible at returning calls, answering phone or text and keeping customers updated on what’s going on. text and keeping customers updated on what’s going on. More

I had a recall that I needed to go in for as well as some issues with my lights. They fixed the issues and diagnosed another issue with me and went over the pricing. I really appreciate the transparency and issues with my lights. They fixed the issues and diagnosed another issue with me and went over the pricing. I really appreciate the transparency and Christian staying in contact. More

I absolutely can not get past the bizzare phone tree when calling, so I go in person to schedule. Once there. the customer service people are the absolute best. The mechanics are good too at least I think. calling, so I go in person to schedule. Once there. the customer service people are the absolute best. The mechanics are good too at least I think. More

Great service from beginning to end . Shout to the young man at the check in and out. Real professional. Can’t remember his name. Shout to the young man at the check in and out. Real professional. Can’t remember his name. More

Great experience and staff we worked with. Would recommend it to friends and family . thanks Would recommend it to friends and family . thanks More

My appointment was on time and my car was serviced very quickly. The staff was very friendly. quickly. The staff was very friendly. More

No communication about the status of your vehicle throughout the day. Diagnosis report came back with filter needing to change but no call about it so I need to make another appointment to have it ch throughout the day. Diagnosis report came back with filter needing to change but no call about it so I need to make another appointment to have it changed. No one is there to answer the phone and texting the number given there is still no response. I am a unsatisfied customer. Poor communication More

I’ll start off with the fact that I bought my vehicle from this dealership roughly 3 years ago. My vehicle became due for a recall so I dropped my vehicle off to hopefully fix the issue with my vehicle n from this dealership roughly 3 years ago. My vehicle became due for a recall so I dropped my vehicle off to hopefully fix the issue with my vehicle not starting. After calling roughly 4 times, I was able to speak with Christian. I was told that the battery($300) would need to be replaced to be worked on further so we went ahead and agreed so the recall could be fixed. I picked my vehicle up this past week and to my surprise, my vehicle now had visible mold on my driver/passenger side floors and to both my front and back seat belts. Elizabeth, at the front desk, expressed her regret that this occurred and was able to have my vehicle detailed I was very thankful that something was done. She was very helpful and personable during the entire encounter. Lastly, I left the dealership after the cleaning and drove it south 2 hours to my apartment and let it sit for a few hours. When I came back out again to drive, it was unable to start(the same reason I originally dropped the vehicle off). Ultimately, I left my vehicle in my garage and took the shuttle back to Anchorage. I would like to shout out Blayke as he was the only one I could get ahold of through the process. He was beyond helpful and when he said he’d do something, he did it. More

I have been with Hyundai Lithia for 15 years! Their costumer service delivered great service! Never failed! Thank you for your quick and thorough service! Their costumer service delivered great service! Never failed! Thank you for your quick and thorough service! More

Service was wonderful. My time waiting was short. Price was lower than expected. Thank you Hyundai! My time waiting was short. Price was lower than expected. Thank you Hyundai! More