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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

3.9
943 Reviews

943 Reviews of Lithia Hyundai of Anchorage - Service Center

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April 03, 2024

Dana clearly communicated with me and was able to assist me within moments of my arrival. She is friendly and professional. More

by JACELLEZOUBEK
Recommend Dealer
Yes
Employees Worked With
Dana
Apr 03, 2024 -

Lithia Hyundai of Anchorage responded

Jacelle, we're glad to know Dana provided you with excellent service at Lithia Hyundai of Anchorage. We appreciate your feedback and hope to see you again soon!

March 30, 2024

I realized that my car was in good hands. They worked and checked my car well. More

by Joel
Recommend Dealer
Yes
Apr 01, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience, Joel! We're thrilled to hear that you felt confident in leaving your car with us and that our team provided thorough service. Your satisfaction and trust are our top priorities, and we're grateful for the opportunity to assist you. We're here to help!

March 28, 2024

Everything went smoothly. I had many parts serviced. Work was done on time and the billing was explained. More

by court.reading
Recommend Dealer
Yes
Employees Worked With
Dana
March 28, 2024

It took about 7 appts and several threats of it costing me over a thousand dollars for a manufacturer default, covered under warranty. More

by F1ADEM1A
Recommend Dealer
No
Employees Worked With
Brian
March 28, 2024

Friendly atmosphere Great Customer Service I'm satisfied with my New Cross bar I buy at the Hundai store and installed at the Service area. Thank you?? More

by devillenaferdie
Recommend Dealer
Yes
Employees Worked With
Dana
March 28, 2024

Excellent, better than expected Don't have time. Now this is not a good experience as I dislike surveys! More

by RPGIBSON40
Recommend Dealer
Yes
Employees Worked With
Arturo Fernandez
Mar 28, 2024 -

Lithia Hyundai of Anchorage responded

We appreciate your feedback and are glad to know that you had an excellent experience at Lithia Hyundai of Anchorage. We understand surveys can be time-consuming, so thank you for taking the time to share this with us! We hope to see you again soon!

March 27, 2024

I called 5 times and left voicemails for 2 months, I finally went in to schedule an oil change. I was calling because I checked my oil in January and it was way over full. So I was calling for them to c More

by SFDAVIS
Recommend Dealer
No
Mar 29, 2024 -

Lithia Hyundai of Anchorage responded

We're sorry to read about the difficulties you've had in reaching us and getting your oil change scheduled. This is not reflective of the level of service we aim to provide, and we apologize for any inconvenience caused. We'd like a chance to make things right - please reach out so that we can ensure this issue has been resolved properly. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

March 24, 2024

Dana was great, very professional! ! She helped me get in and out of the office quickly, she also called me a Lyft so I can get yo work More

by MOSESDANIEL
Recommend Dealer
Yes
Mar 26, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your positive experience, Moses Daniel! We're thrilled to hear that Dana provided you with great service and professionalism during your visit to Lithia Hyundai of Anchorage. It's fantastic that she ensured a smooth and efficient process for you and even arranged for transportation. We appreciate your feedback and look forward to serving you again in the future!

March 23, 2024

Arturo reached out to us when the perfect vehicle showed up on the lot. He was very knowledgeable about the vehicle. Overall, a great experience! More

by CASSBARE
Recommend Dealer
Yes
Employees Worked With
Arturo
Mar 26, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience, Cass! We're delighted to hear that Arturo reached out to you and provided excellent service. It's wonderful to know that he was knowledgeable and that you had a great overall experience with us at Lithia Hyundai of Anchorage. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your business!

March 20, 2024

Gabriel was very professional and very knowledgeable in the vehicles we were interested in. He was very patient and listened to our wishes to get the right vehicle for us! More

by OLGAROBINSON
Recommend Dealer
Yes
Employees Worked With
Gabriel
Mar 20, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your positive experience, Olga! We're thrilled to hear that Gabriel provided you with professional and knowledgeable service at Lithia Hyundai of Anchorage. It's great to know that he was patient and attentive to your needs, helping you find the right vehicle. We appreciate your business and hope you're enjoying your new vehicle!

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