Lithia Hyundai of Anchorage - Service Center

It is impossible to contact anyone in the service department. Calling, texting, and emailing. It is ridiculous. Even the people who work the front counters are rude and unprofessional. It makes me no department. Calling, texting, and emailing. It is ridiculous. Even the people who work the front counters are rude and unprofessional. It makes me not want to continue getting my car done there. I made an appointment at another dealership and the same day someone called to confirm. You need to get better customer service and better communication. More

Great service and facilities. Very helpful in scheduling changes. Service personnel were friendly and kept me informed on the progress during my wait. Very helpful in scheduling changes. Service personnel were friendly and kept me informed on the progress during my wait. More

I like Lithia Hyundai because of the life time oil option. Have it on both cars. option. Have it on both cars. More

Cheerful and helpful when you show up in person. Tricky to get in touch with via phone, but the online scheduler works fine. Tricky to get in touch with via phone, but the online scheduler works fine. More

Nathan was the absolute best sales person! Always answers his phone and messages. The rest of the dealership to include the service department and finance could learn alot from him about cus Always answers his phone and messages. The rest of the dealership to include the service department and finance could learn alot from him about customer service. More

Got my car in for the oil change on time and completed the work in a timely manner. the work in a timely manner. More

Never answer the phone calls but apparently answer texts. Never got follow up calls. I had to call daily multiple times to check on my vehicle they never fixed. Just guessed at what was wrong and wanted me Never got follow up calls. I had to call daily multiple times to check on my vehicle they never fixed. Just guessed at what was wrong and wanted me to throw money at suspected problems. More

Great place good service not a long wait. I’ll be back again. Highly recommend I’ll be back again. Highly recommend More

Best service department in town. Also appreciate the rides if needed and speed of service. Also appreciate the rides if needed and speed of service. More

Fast, efficient professional, personal is friendly and professional and helpful. They are good at their job. professional and helpful. They are good at their job. More