Lithia Hyundai of Anchorage - Service Center

The customer service was very good, personable and professional. We are happy with the dealership, thank you. professional. We are happy with the dealership, thank you. More

The service writers are very helpful and the service is prompt, The service Department has great attention to detail, always informing me of all services due to keep vehicle running tip top. Thanks prompt, The service Department has great attention to detail, always informing me of all services due to keep vehicle running tip top. Thanks More

Great friendly people. Got me in for scheduled service on time and out really quickly. Got me in for scheduled service on time and out really quickly. More

I enjoy bringing my vehicle back to Lithia Hyundai of Anchorage, because I like the service it provides. Anchorage, because I like the service it provides. More

My Hyundai Santa Fe has to be fixed specifically with a Hyundai shop. I paid for it to be towed from Fairbanks which was a lot of money. It was dropped off the end of September, and had an appointment on N Hyundai shop. I paid for it to be towed from Fairbanks which was a lot of money. It was dropped off the end of September, and had an appointment on November 14. Today, January 30, it has not been looked at yet. It hasn’t been brought into the shop. Every time I call the service shop they say they’ll call me back but never do. I have a case manager with Hyundai of North America who has been trying to contact them too. But they don’t ever return any phone calls. I’m very upset and disappointed with the service here. More

Staff is responsive and friendly. Work was completed in a timely manner. Offered Lyft, which was great. Work was completed in a timely manner. Offered Lyft, which was great. More

Making a service appointment was nearly impossible, with calls not returned and emails and messages ignored. I tried several times a month from October to January. calls not returned and emails and messages ignored. I tried several times a month from October to January. More

Horrible communication, slow service, excuse after excuse as to why the work wasn't getting done, and they broke part of my vehicle while repairing something else. I hope that I never have to interact with H as to why the work wasn't getting done, and they broke part of my vehicle while repairing something else. I hope that I never have to interact with Hyundai again. More

I had my antenna get out of whack from snow or ice on my Santa Fe. They got it reset right away, and kept it from becoming a bigger problem. I appreciated the quick response from the Service team ! Santa Fe. They got it reset right away, and kept it from becoming a bigger problem. I appreciated the quick response from the Service team ! More

Good service. Sometimes hard to reach via phone. Was able to get an appointment after a few tries. Sometimes hard to reach via phone. Was able to get an appointment after a few tries. More