Lithia Hyundai of Anchorage - Service Center
Anchorage, AK
936 Reviews of Lithia Hyundai of Anchorage - Service Center
Customer service is amazing! Scheduling a service is fast and convenient, they also noyify you asap the moment your vehicle is ready. Scheduling a service is fast and convenient, they also noyify you asap the moment your vehicle is ready. More
The service itself was quick, the problem was getting an appointment. I called four separate times. Each call went to a message machine. I left four messages asking for a call back to set an appointment. I appointment. I called four separate times. Each call went to a message machine. I left four messages asking for a call back to set an appointment. I then texted twice asking for a call back. NO ONE EVER RETURNED MY CALLS. I ended up calling the franchise manager and he set my appointment. If the work needed was not a dealer required computer update, I would have gone somewhere else. This is the second time I have had issues with service department not returning calls and I have only owned my Hyundai since May. Because of the lack of service, and respect, from the service department, my next vehicle will not be a Hyundai. More
Salesman was friendly, knowledgeable and professional. The finance practice could be more transparent, thank you. The finance practice could be more transparent, thank you. More
Although they forgot all about my vehicle at least they were able to get it rescheduled within a weeks time and are going to wave the cost of the diagnostic test . were able to get it rescheduled within a weeks time and are going to wave the cost of the diagnostic test . More
Always straightforward with what service needs to be done and I get no hassle about anything extra to do. Will continue to use them for all service needs until I get a bad experience, which hasn’t happened i and I get no hassle about anything extra to do. Will continue to use them for all service needs until I get a bad experience, which hasn’t happened in 7 years. More
Customer Service was Excellent! Service received was explained and cost given upfront. The service was fast. Service received was explained and cost given upfront. The service was fast. More
Car works amazing! Thank you! Had my summer tires changed to snow tires and it's running perfectly! Thank you! Had my summer tires changed to snow tires and it's running perfectly! More