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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

3.9
1,028 Reviews
Call Service Center (907) 202-9778

1,028 Reviews of Lithia Hyundai of Anchorage - Service Center

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April 04, 2023

Impossible to make appointment by phone or text, had to physically go in to make appointment More

by Keli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Collins
Report | Print
Apr 18, 2023 -

Lithia Hyundai of Anchorage responded

Hello Keli, Thank you for sharing your experience. I apologize for the lack of communication. Due to our service location, at times we are unable to receive calls. You may contact me at the email below and for any future needs please send us a text at 580-648-4498 for a faster response. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Jeremy Tou 907-374-5229 jtou@lithia.com General Service Manager

April 04, 2023

Had a 9am appt for an alignment and a warranty part to be replaced. Made it known I work and live in Eagle River so to possibly have it done early. Call in about 3:30p on my way in to let them know I was co More

by JODYLYNN66
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2023 -

Lithia Hyundai of Anchorage responded

Hello Jody, Thank you for bringing this to my attention. It is unfortunate to hear about your recent visit and I apologize for the unprofessionalism you encountered. If you are willing, I would like to discuss this in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Jeremy Tou 907-374-5229 jtou@lithia.com General Service Manager

April 04, 2023

The provided good service for my Kona, I would recommend their services. Would consider buying another Hyundai from them. More

by Rsongesq
Recommend Dealer
Yes
Employees Worked With
Jeremy Tou
Report | Print
Apr 07, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We look forward to seeing you again here at Lithia Hyundai of Anchorage.

April 04, 2023

Pretty decent place to go and buy a car, but you can improve the service More

by SHELLULR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Richardson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew French
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Apr 07, 2023 -

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review. We are glad your time with us was a great experience. We hope to see you again here at Lithia Hyundai of Anchorage.

April 04, 2023

Friendly, outgoing and worked with us on our new purchase. Great bunch of people and would recommend. More

by MKWEK2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Konstantynowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Lithia Hyundai of Anchorage.

April 04, 2023

Great service. But they said the tires were studless and they weren’t and my car said it had blue tooth and it didn’t. More

by CERDAHL13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Lithia Hyundai of Anchorage.

April 02, 2023

The service department was excellent! They took all my information upon arrival and my wait time was excellent as well. Very friendly and professional staff! I would give them a 100/10!! More

by Shelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2023 -

Lithia Hyundai of Anchorage responded

Hi Shelly, We appreciate the review. We are glad your time with us was an excellent experience. We hope to see you again down the road.

April 02, 2023

Need too improve there sercise call center. ..... hard too connect with sericse department too schsdule msintenace appointments. More

by jusonebro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Johnnie III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Soriano-Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Collins
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Apr 03, 2023 -

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review and your patience. We hope to earn your business again down the road.

April 01, 2023

Good service Good deal Good location Good people Good cars Good job Good program Good sales man. 👍 More

by CSKKWON@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew French
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Apr 03, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a wonderful experience. We hope to see you again here at Lithia Hyundai of Anchorage.

Apr 04, 2023 -

CSKKWON@GMAIL.COM responded

I will see you again get my wife car

April 01, 2023

I experienced good service in the delearship as i was waiting for my car to get finished More

by RDECHOR.KELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Shook
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Lithia Hyundai of Anchorage.

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