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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

3.9
1,018 Reviews
Call Service Center (907) 202-9778

1,018 Reviews of Lithia Hyundai of Anchorage - Service Center

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March 07, 2024

My experience with the dealership was good. They were able to fit me in the very next day after I requested an appointment, and they kept me up-to-date on everything while my car was there. More

by benjiwagar
Recommend Dealer
Yes
Employees Worked With
Dana Clendenen
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Mar 08, 2024 -

Lithia Hyundai of Anchorage responded

Benjiwagar, we're glad to know that you had a good experience with us at Lithia Hyundai of Anchorage. It's great to see our team was able to accommodate your schedule and keep you informed throughout the process!

March 07, 2024

Prompt call back and service only took one day Very happy with the customer service and repair time More

by DENAKELLEY
Recommend Dealer
Yes
Employees Worked With
Dana
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Mar 08, 2024 -

Lithia Hyundai of Anchorage responded

We're delighted to hear about your positive experience at Lithia Hyundai of Anchorage! Prompt service and a quick turnaround are key aspects of our commitment to customer satisfaction. Thank you for choosing us, and if you have any further feedback or if there's anything else we can assist you with, feel free to let us know. Safe travels!

March 06, 2024

I would get yelled at by one group of people to fix a problem then in the process of fixing it another group of people would yell at me for fixing it More

by TREVORWAGNER
Recommend Dealer
No
Employees Worked With
All of the staff
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March 03, 2024

This time. .. they got me in and out fairly quickly even with their computers down. Granted it was a routine oil change and my last experience with them lasted 8 More

by s_hall88
Purchase Time
Recommend Dealer
Yes
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Mar 05, 2024 -

Lithia Hyundai of Anchorage responded

We appreciate your feedback and patience, especially considering your previous experience with us at Lithia Hyundai of Anchorage. We're glad to know that this time around we were able to provide a quicker service for you. Thanks for giving us another chance, we hope to see you again down the road!

March 03, 2024

Fast and friendly service Waiting room was nice and I was kept up to date on my service and the service manager was great too More

by melissa.liford
Recommend Dealer
Yes
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Mar 05, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to share your positive feedback, Melissa! We're thrilled to hear that you received fast and friendly service at Lithia Hyundai of Anchorage. It's great that the waiting room was enjoyable, and you were kept informed throughout the service. The service manager appreciates your kind words. We value your business!

March 03, 2024

Everyone was friendly and courteous at all times. Dana was very exceptional staff, not only professionals and knowledgeable, she literally has nailed on what needs to be done and explained in detail More

by Ken.cmbc
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dana
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Mar 05, 2024 -

Lithia Hyundai of Anchorage responded

Thank you, Ken, for your positive review! We're delighted to hear that you had a friendly and courteous experience at Lithia Hyundai of Anchorage. It's wonderful that Dana stood out with exceptional professionalism and knowledge, providing detailed explanations and keeping you informed promptly. We appreciate your feedback, and if you have any more comments or if there's anything else we can assist you with, please don't hesitate to reach out. We value your business!

March 03, 2024

I was treated well, and negotiated a nice deal with the sales manager. The car was washed and fueled prior to leaving, and I really appreciated that. More

by KYLECATE
Recommend Dealer
Yes
Employees Worked With
Owen
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Mar 05, 2024 -

Lithia Hyundai of Anchorage responded

Thank you, Kyle, for taking the time to share your positive experience at Lithia Hyundai of Anchorage! We're pleased to hear that you were treated well and were able to negotiate a nice deal with the sales manager. It's great to know that the car was washed and fueled before you left, providing that extra touch of service. We appreciate your business and look forward to serving you again in the future!

March 02, 2024

Quick friendly and efficient I walked over while delivering for fed ex made an appointment then brought my car in and grabbed it same day More

by CSCHWARTZ2000
Recommend Dealer
Yes
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Mar 04, 2024 -

Lithia Hyundai of Anchorage responded

We're glad to know that you found our service at Lithia Hyundai of Anchorage quick, friendly and efficient. It's great to see we could accommodate your schedule so smoothly! Thanks for the review.

February 29, 2024

I called two times and left message to schedule service-no return calls. Finally I did get hold of someone to schedule service. More

by sherrie.d.schenk
Recommend Dealer
No
Employees Worked With
Dana Jo
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Mar 01, 2024 -

Lithia Hyundai of Anchorage responded

Hi Sherrie D., We appreciate you taking the time to share your experience with us, and we sincerely apologize for the difficulties you faced in reaching our service department. We understand the importance of timely and responsive service scheduling, and it's disappointing to hear that you had challenges in getting through to us. Please be assured that we take your feedback seriously, and we will investigate the communication issues to ensure a more efficient and prompt response in the future. If there's anything specific you would like to discuss please feel free to contact us directly through the number below. Your satisfaction is important to us, and we are committed to addressing any concerns you may have. Best, Moises Gonzalez - Service Manager - 907-762-5752

February 28, 2024

Got me in fast we're also kind when I checked in did. Or make me feel rushed and answered my questions More

by QUEENHAC1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Report | Print
Feb 29, 2024 -

Lithia Hyundai of Anchorage responded

We're glad to know you had a positive experience at Lithia Hyundai of Anchorage! It's important for us that our customers never feel rushed and always have their questions answered. Thanks for the review and we hope to see you again soon.

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