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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

4.0
940 Reviews
Call Service Center (907) 202-9778

940 Reviews of Lithia Hyundai of Anchorage - Service Center

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January 05, 2024

Took vehicle in for oil change in October. Found oil leaking out in garage. Took it back they said they saw oil but could not tell where leak came from. Showed them pictures of oil in garage t More

by Dinoallen62
Recommend Dealer
No
Employees Worked With
Dana
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Jan 08, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for bringing this to our attention, Dino. We regret any inconvenience caused by the oil leak issue you experienced after your visit. We appreciate your understanding and would appreciate the opportunity to further discuss your time here. When you have a moment, please contact me through the number below. Best, Matt Dean - Service Manager - 907-762-5131

Jan 08, 2024 -

Dinoallen62 responded

I left a voicemail. Please call back when time permits. (907) 350-1811.

Jan 09, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for your call, I will have a member of our team reach out to you as soon as possible.

January 04, 2024

Dealership was a bit chilly, and a few of the doors were still locked. The snacks in the snack machine are priced too high. I am glad that I can have a cup of warm tea or coffee. The wifi is pretty slow. Th More

by LOPEZ.ISABELLE
Recommend Dealer
Yes
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Jan 04, 2024 -

Lithia Hyundai of Anchorage responded

Hi Lopez, Thank you for sharing your feedback about your experience at Lithia Hyundai of Anchorage. We appreciate your comments and take them seriously. We're sorry to hear about the inconvenience you faced with the dealership environment. Your input helps us improve, and we'll address the issues you've raised to enhance our services. If there's anything specific you'd like to discuss or if you have further feedback, please feel free to reach out. We value your business and appreciate the opportunity to serve you.

January 04, 2024

My car was stolen and Ian went the extra mile to take care of me. Getting my key expedited and then sending me to Josh. Josh took care of my car quickly and I was back on the road in no time. More

by LGMOMMA4
Recommend Dealer
Yes
Employees Worked With
Ian in Parts and Josh in Service
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Jan 04, 2024 -

Lithia Hyundai of Anchorage responded

Hello! We're sorry to hear about the unfortunate incident with your car, but we're pleased that Ian and Josh at Lithia Hyundai of Anchorage provided excellent service to get you back on the road quickly. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. We appreciate your understanding and value your business.

January 04, 2024

Excellent Excelente service I will take my vehicle back again Excelente service I will take my vehicle back my vehicle back without any problems More

by ILLIANASOTO725
Recommend Dealer
Yes
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Jan 04, 2024 -

Lithia Hyundai of Anchorage responded

Hi Illiana, Thank you for your positive feedback about the excellent service at Lithia Hyundai of Anchorage! We're glad to hear that you had a great experience, and we appreciate your trust in us. If there's anything specific you'd like to share or if you have further feedback, please don't hesitate to reach out. We value your business and look forward to serving you again.

January 04, 2024

It was good. I got in and out quickly. It went as smoothly as it could have More

by STEPHANIECAUDLE
Recommend Dealer
Yes
Employees Worked With
Mitch
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Jan 04, 2024 -

Lithia Hyundai of Anchorage responded

Hi Stephanie, Thank you for your positive feedback about your experience at Lithia Hyundai of Anchorage! We're pleased to hear that everything went smoothly, and you were able to get in and out quickly. We appreciate your business and look forward to serving you again.

January 04, 2024

Oil change under warranty plan. Great service Friendly staff who provided updates and accurate timing More

by JOE
Recommend Dealer
Yes
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Jan 04, 2024 -

Lithia Hyundai of Anchorage responded

Hi Joe, Thank you for your positive feedback about Lithia Hyundai of Anchorage! We're pleased to hear that you had a great experience with the oil change under the warranty plan. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. We appreciate your business and look forward to serving you again.

January 03, 2024

Quick, fast. They took good care of me from a distance responsive, and not pushy. We let things play out More

by ROLLINRITTER
Recommend Dealer
Yes
Employees Worked With
Gabriel
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Jan 03, 2024 -

Lithia Hyundai of Anchorage responded

Hello! Thank you for your 5-star review! We're thrilled to hear that you found our service quick and efficient. Your satisfaction is our top priority, and we appreciate your kind words. We're here for you, and we look forward to serving you again in the future.

January 03, 2024

Great experience and service was complete within the hour of Scheduled time. Customer service rep provided outstanding service. More

by MSPATTON25
Recommend Dealer
Yes
Employees Worked With
A woman. I don't remember her name
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Jan 03, 2024 -

Lithia Hyundai of Anchorage responded

Hello! Thank you for your review and kind words! We're thrilled to learn about your positive experience with us. Quick and efficient service is a top priority for us, and we're glad we could meet your expectations. Your satisfaction is important to us, and we appreciate your feedback. We look forward to serving you again and providing excellent service on your next visit.

January 03, 2024

Very good. Everyone was welcoming and informative. They were helpful and did their best to solve issues More

by CGS1AK
Recommend Dealer
Yes
Employees Worked With
Camron and matt
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Jan 03, 2024 -

Lithia Hyundai of Anchorage responded

Hello! Thank you for sharing your positive experience with us! We're delighted to hear that our team was welcoming, informative, and helpful. Solving issues for our customers is a top priority, and we appreciate your recognition of our efforts. We look forward to serving you again and providing the same level of excellent service on your next visit.

January 03, 2024

Started bad, finished good Went out of their way to make things right. Left in a good mood More

by zaneupnorth
Recommend Dealer
Yes
Employees Worked With
Blayke and a nice young lady at the counter
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Jan 03, 2024 -

Lithia Hyundai of Anchorage responded

Hello! We appreciate you taking the time to share your experience with us. It's great to hear that despite a challenging start, our team at Lithia Hyundai of Anchorage went the extra mile to make things right, and you left with a positive impression. Your feedback is invaluable, and we're committed to continuously improving our service. Thank you for choosing Lithia Hyundai of Anchorage. We look forward to serving you in the future, and if there's anything you need, don't hesitate to reach out.

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