Lithia Hyundai of Anchorage - Service Center

My appointment was on time and my car was serviced very quickly. The staff was very friendly. quickly. The staff was very friendly. More

No communication about the status of your vehicle throughout the day. Diagnosis report came back with filter needing to change but no call about it so I need to make another appointment to have it ch throughout the day. Diagnosis report came back with filter needing to change but no call about it so I need to make another appointment to have it changed. No one is there to answer the phone and texting the number given there is still no response. I am a unsatisfied customer. Poor communication More

I’ll start off with the fact that I bought my vehicle from this dealership roughly 3 years ago. My vehicle became due for a recall so I dropped my vehicle off to hopefully fix the issue with my vehicle n from this dealership roughly 3 years ago. My vehicle became due for a recall so I dropped my vehicle off to hopefully fix the issue with my vehicle not starting. After calling roughly 4 times, I was able to speak with Christian. I was told that the battery($300) would need to be replaced to be worked on further so we went ahead and agreed so the recall could be fixed. I picked my vehicle up this past week and to my surprise, my vehicle now had visible mold on my driver/passenger side floors and to both my front and back seat belts. Elizabeth, at the front desk, expressed her regret that this occurred and was able to have my vehicle detailed I was very thankful that something was done. She was very helpful and personable during the entire encounter. Lastly, I left the dealership after the cleaning and drove it south 2 hours to my apartment and let it sit for a few hours. When I came back out again to drive, it was unable to start(the same reason I originally dropped the vehicle off). Ultimately, I left my vehicle in my garage and took the shuttle back to Anchorage. I would like to shout out Blayke as he was the only one I could get ahold of through the process. He was beyond helpful and when he said he’d do something, he did it. More

I have been with Hyundai Lithia for 15 years! Their costumer service delivered great service! Never failed! Thank you for your quick and thorough service! Their costumer service delivered great service! Never failed! Thank you for your quick and thorough service! More

Service was wonderful. My time waiting was short. Price was lower than expected. Thank you Hyundai! My time waiting was short. Price was lower than expected. Thank you Hyundai! More

Friendly people. They explain and show us what we really need. Transaction came smooth and fast. We went for test drive and we took the car home. They explain and show us what we really need. Transaction came smooth and fast. We went for test drive and we took the car home. More

This dealership's service department loaner was a new, well tended vehicle that allowed me to fully appreciate and know what I wanted to upgrade my older Hyundai. The GM and Finance guy were excellent wit well tended vehicle that allowed me to fully appreciate and know what I wanted to upgrade my older Hyundai. The GM and Finance guy were excellent with getting me through the process of purchasing my first new vehicle. I appreciate all the personal attention. More

I just want to thank for checking my engine and kept it for 2 days and found it to be in good condition. I especially want to commend the two workers who work to greet the people, Christian and so sorry ( for 2 days and found it to be in good condition. I especially want to commend the two workers who work to greet the people, Christian and so sorry (name)) the only lady with him who does outstanding job greeting people with smile, courteous, kindness that people want to see as first entering your Lithia office. I thank you workers in the back who does good job also fixing cars. I can see great changes in Lithia with new managers from before. My utmost sincere Thank you for all you all do. Sorry I do not know the names of all workers but you are marked as high scores More

Christain Diaz has to be the most reliable/trustworthy service advisor I’ve dealt with. I’ve worked with a lot of service advisors in the past so I can tell Christain means well and try’s. If you think ot service advisor I’ve dealt with. I’ve worked with a lot of service advisors in the past so I can tell Christain means well and try’s. If you think otherwise maybe you should look into the mirror. More

Service work is good. Trouble is service does not answer their phone, responds to voicemail or text. Their website says they do. I am only able to get an appointment throu Trouble is service does not answer their phone, responds to voicemail or text. Their website says they do. I am only able to get an appointment through Blue Link. More