Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

4.0
1,107 Reviews
Call Service Center (907) 202-9778

1,107 Reviews of Lithia Hyundai of Anchorage - Service Center

Sort by
November 28, 2024

My advisor was very friendly and was there with me throughout the process. 10/10 experience More

by PATIPHAN ANNAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2024 -

Lithia Hyundai of Anchorage responded

We truly appreciate you sharing your feedback, Patiphan! It’s so great to hear that your advisor made your experience smooth and enjoyable. Your 10/10 rating means a lot to us, and we’re looking forward to seeing you again!

November 27, 2024

Friendly and helpful, the process was quick and seemless. The best part was the dealer did most of the writing. It would have been nice if I could have had an inspection sheet or something to give specific d More

by JIMMY_PRITCHETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for your feedback, Jimmy! We're glad to hear that the process was quick and seamless for you, and that our team was friendly and helpful. We appreciate your suggestion regarding the inspection sheet and will certainly consider it to enhance our service in the future. We look forward to assisting you again soon!

November 21, 2024

Two male desk persons where very accommodating and helpful. I asked them about something with my car not related on my appointment on that day. More

by Josephine_Nunag
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz, Brandon Rose
Report | Print
Nov 22, 2024 -

Lithia Hyundai of Anchorage responded

Josephine, thank you for taking the time to leave such a thoughtful review! We're delighted to know that our desk team was accommodating and helpful, even going beyond your initial appointment needs. We truly value your feedback and look forward to assisting you again at Lithia Hyundai of Anchorage!

November 21, 2024

Christian treated very well. I was shocked at the price to R&R electric window motor. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Lithia Hyundai of Anchorage responded

Tom, thank you for sharing your feedback. It’s great to hear that Christian provided excellent care during your visit. We understand that repair costs can sometimes be unexpected, and we appreciate your honesty. We hope to assist you again in the future with any of your vehicle needs!

November 20, 2024

Lithia Hyundai of Anchorage was very helpful. From inquiries over the internet, to coming in person, they were always willing to answer questions. They made a stressful thing of buying a new car, More

by DEE.SAM77
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Melin
Report | Print
Nov 21, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience! We’re so glad to hear that the team at Lithia Hyundai of Anchorage made your car-buying experience easier and less stressful. We truly appreciate your feedback and look forward to assisting you again in the future!

November 14, 2024

Anchorage Lithia Hyundai has stepped up their game with Christian and Brandon, in their services department. Both certainly were customer friendly and very helpful. We appreciated their help getting our ca More

by Sally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Report | Print
Nov 15, 2024 -

Lithia Hyundai of Anchorage responded

Sally, thank you for sharing your experience! We’re thrilled to hear that Christian and Brandon made such a positive impression in the service department at Lithia Hyundai of Anchorage. Your kind words mean a lot, and we’re glad they could assist you with your car service. We look forward to seeing you again!

November 14, 2024

East to work with, great service, will recommend to anyone in the area for service center More

by Lucasjustin18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Lithia Hyundai of Anchorage responded

Lucas, thank you for your kind words! We’re delighted to hear that our service team at Lithia Hyundai of Anchorage made the process easy for you. Your recommendation means so much to us, and we look forward to helping you again in the future!

November 13, 2024

Christian was very helpful. He spoke to my son regarding battery, and I appreciate the overall check of fluids, ect. More

by Nclarsen2
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Lithia Hyundai of Anchorage responded

We're delighted to hear that Christian provided helpful service during your visit at Lithia Hyundai of Anchorage. It's great to know you appreciated the attention given to your son's battery and fluid check! Until next time, we wish you the best of luck!

November 12, 2024

Didn’t have my car for 2 days no call that car was done or ready to pick up. More

by CBCOLEMAN2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Lithia Hyundai of Anchorage responded

We appreciate you bringing this to our attention, Coleman. We’re sorry to hear that you weren’t kept informed about your vehicle’s status, as timely updates are a priority for us. We’ll address this with our team to ensure better communication moving forward. Please don’t hesitate to reach out if you'd like to discuss this further. Best, Moises Gonzalez - Service Manager - 907-762-5752

November 12, 2024

Very poor communication in the service department. Not sure if they were understaffed or another issue. More

by cushmanm24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dana Clendenen
Report | Print
Nov 14, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for bringing this to our attention. We’re sorry to hear about the communication issues you experienced with our service department. Your feedback is important, and we’ll be addressing this with our team to ensure we’re meeting our customers’ expectations. Please feel free to reach out if there’s anything specific you’d like to discuss further. Best, Moises Gonzalez - Service Manager - 907-762-5752

1
...
12
13
14
...
111