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Lithia Hyundai of Anchorage

Anchorage, AK

Overview
Employees
Reviews
Vehicles
4.2
1,908 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 1,908 reviews

December 05, 2023

Tynia angry I want to thank you for all the services that you have provided me and my wife specially Stephanie I want to personally thank Bobby for his exceptional and professional service for providing us a More

by RPSIMEONOFF
Recommend Dealer
Yes
Employees Worked With
Bobby
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Dec 05, 2023 -

Lithia Hyundai of Anchorage responded

Hello! We're glad to know that our team, including Tynia, Stephanie and Bobby provided exceptional service during your visit at Lithia Hyundai of Anchorage. We'll make sure Michael Hall also gets a shout-out for his professionalism! Thanks for the review and until next time, travel safe!

December 04, 2023

Jessica was amazing! One of the best sales reps I've ever had to work with More

by JPLEE331
Recommend Dealer
Yes
Employees Worked With
Jessica Konstantynowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Konstantynowicz
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Dec 04, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for your positive feedback! We're thrilled to hear that Jessica provided you with an amazing experience. Your satisfaction is our priority, and we appreciate your kind words. If you ever have more questions or if there's anything else we can assist you with, feel free to reach out. We look forward to the opportunity to serve you again.

December 04, 2023

From Salewoman Jessica, Sales Manager Tony, and the Finance Guy...you all did a great job. ?? They were all professional and straightforward with me as I was with them. I have and will continue to reco More

by CHRISMOCKETTGG
Recommend Dealer
Yes
Employees Worked With
Jessica Konstantynowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Konstantynowicz
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Dec 05, 2023 -

Lithia Hyundai of Anchorage responded

Hi Chris, We greatly appreciate your positive feedback! It's fantastic to hear that Jessica, Tony, and our Finance team provided you with a professional and straightforward experience. We're honored by your recommendation and can't wait to welcome your family and friends. Looking forward to serving you again!

December 04, 2023

Very good and timely. I was pleased that the service department has improved the customer experience. More

by INGRAM2AK
Recommend Dealer
Yes
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Dec 04, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for your positive feedback! We're delighted to hear that you had a very good and timely experience with our service department. Your satisfaction is important to us, and we appreciate your acknowledgment of our efforts to improve the customer experience. If you ever have more feedback or if there's anything else we can assist you with, feel free to reach out. We look forward to serving you again.

December 04, 2023

Very professional easy to get through the process. Helpful and informative. Friendly and very personable. More

by LYNETTE_TOOTHLADY
Recommend Dealer
Yes
Employees Worked With
Arturo Fernandez and Ryan
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Dec 04, 2023 -

Lithia Hyundai of Anchorage responded

Hi Lynette, Thank you for your positive feedback! We're delighted to hear that you found our team very professional, helpful, and friendly. Your satisfaction is important to us, and we appreciate your kind words. If you ever have more questions or need assistance, feel free to reach out. We look forward to providing the same level of service in the future.

December 04, 2023

I have been trying to call and text AND live chat to talk with someone and nobody is responding. More

by hannahthkim
Recommend Dealer
No
Employees Worked With
Kevins Mercedes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevins Mercedes
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Dec 05, 2023 -

Lithia Hyundai of Anchorage responded

Hi Hannah, Thank you for bringing this to our attention. It is regrettable to hear about the level of communication you received and apologize for the less-than-satisfactory experience you had. We hope you provide us with the opportunity to come up with an amicable solution and would appreciate it if you contact us at your earliest convenience. Best, Matt Dean - Service Manager - 907-762-5131

December 03, 2023

This is the second vehicle that I have purchased from the dealership very helpful staff very good experience overall again. More

by COBEYAK
Recommend Dealer
Yes
Employees Worked With
Travis Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Richardson
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Dec 04, 2023 -

Lithia Hyundai of Anchorage responded

Hi COBEYAK, Thank you for being a valued repeat customer! We appreciate your trust in us for the second time and are delighted to hear about your positive experience with our helpful staff. We look forward to continuing to provide you with excellent service and assistance. If you ever need anything or have questions, don't hesitate to reach out.

December 02, 2023

The entire experience was great as always. Will definitely visit again in the future. Great More

by melissa.liford
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevins Mercedes
Report | Print
Dec 04, 2023 -

Lithia Hyundai of Anchorage responded

Hi Melissa, Thank you for your positive feedback! We're delighted to hear that your entire experience was great, and we look forward to welcoming you back in the future. If you have any more comments or if there's anything else we can assist you with, please feel free to reach out. We appreciate your continued support.

December 02, 2023

Price was more than double what was quoted in the app. Took 5 hours to complete the service, would have helped to know that in advance. More

by SMANLEY1979
Recommend Dealer
No
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Dec 05, 2023 -

Lithia Hyundai of Anchorage responded

Hello, I appreciate you sharing your concerns about the pricing and service duration. I'm sorry for any frustration this has caused. We value your feedback, and I want to not only address your concerns promptly but go through your invoce charges. Please contact me directly through the number below so we can discuss the details and work towards a resolution. Best, Matt Dean - Service Manager - 907-762-5131

December 02, 2023

Good Good customer service, they notified me once the car was done And i have nothing to complain More

by Ryan
Recommend Dealer
Yes
Employees Worked With
Dana
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Dec 04, 2023 -

Lithia Hyundai of Anchorage responded

Hi Ryan, Thanks a bunch for sharing your positive experience! We're pleased to hear that our customer service met your expectations, and we're glad you received timely notifications about your car. We appreciate your feedback and look forward to serving you again. If there's anything else you need, just let us know. See you next time!

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