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Lithia Hyundai of Anchorage

Anchorage, AK

Overview
Employees
Reviews
Vehicles
4.2
1,906 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 1,906 reviews

December 09, 2023

Everyone was knowledgeable and made the process of buying my new car very pleasant for me. More

by VANKAEW
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

Lithia Hyundai of Anchorage responded

Hello! Thanks a ton for sharing your positive experience at Lithia Hyundai of Anchorage! We're thrilled to hear that our team's knowledge made the car-buying process pleasant for you. If there's anything else you'd like to highlight or if you have more feedback to share, please feel free to reach out. We appreciate your trust in us!

December 08, 2023

They don't answer the phones. They also kept my car for 4 days without communicating at all what the issue was. More

by Makinzie.a
Recommend Dealer
No
Employees Worked With
Kevins Mercedes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevins Mercedes
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Dec 11, 2023 -

Lithia Hyundai of Anchorage responded

Hi Makinzie, Thank you for sharing your recent experience, and I apologize for any inconvenience you faced. I'm sorry to hear about the challenges in reaching us and the lack of communication regarding your car. To better understand your situation and address your concerns, please reach out to us directly through the number below. Your feedback is valuable, and we aim to improve your experience moving forward. Best, Matt Dean - Service Manager - 907-762-5131

December 07, 2023

Very clean,& friendly employees Very helpfull & willing to work with you on anything customers want More

by ROREHEK
Recommend Dealer
Yes
Employees Worked With
Cameron Kerns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Kerns
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Dec 08, 2023 -

Lithia Hyundai of Anchorage responded

Hello! We appreciate your positive feedback about our dealership! It's great to hear that you found our facility clean and our staff friendly and helpful. We always strive to create a welcoming environment and work closely with our customers to meet their needs. Thank you for choosing Lithia Hyundai of Anchorage. We look forward to assisting you with anything else you may need in the future!

December 07, 2023

Blayke was most personable and attentive. Made me feel comfortable from the moment I walked in the door. By the time left we were buddies. I will definitely go talk to Blayke for me next purc More

by GYMNASTDADDY
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blayke Mccarthy
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Dec 08, 2023 -

Lithia Hyundai of Anchorage responded

Hello, We're thrilled to hear about your positive experience with Blayke! Creating a comfortable and personable environment for our customers is something we take pride in. It's fantastic that Blayke's attentiveness made you feel at ease, and we're honored to have earned your trust. We look forward to assisting you with your next purchase whenever you're ready. Feel free to reach out to Blayke or anyone else on our team. We appreciate your loyalty!

December 07, 2023

Needed diagnostics on a check engine light. Efficient and knowledgeable identifying and fixing the problem. More

by MOELHOLE
Recommend Dealer
Yes
Employees Worked With
Brian
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Dec 08, 2023 -

Lithia Hyundai of Anchorage responded

Hello! Thank you so much for choosing our services! We're delighted to hear that our team efficiently diagnosed and resolved the issue with your check engine light. Providing knowledgeable and effective solutions is our priority. If you ever have more automotive needs, we're here to help. Safe travels!

December 07, 2023

Great customer service Great customer service. They're very good at their work. Great customer service. They're very good at their work and very nice people. More

by JOELFRANCISCO345
Recommend Dealer
Yes
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Dec 08, 2023 -

Lithia Hyundai of Anchorage responded

Thank you, Joel, for your fantastic review! We're thrilled to hear that you had a positive experience with our team and that our customer service met your expectations. Providing excellent service and maintaining a friendly environment are top priorities for us. If you ever need assistance again or have any questions, feel free to reach out. We appreciate your kind words!

December 07, 2023

Patient, helpful and thorough. Always able to help and is very transparent Amazing give her a raise More

by onee.nakano
Recommend Dealer
Yes
Employees Worked With
Dana Clendenen
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Dec 08, 2023 -

Lithia Hyundai of Anchorage responded

Hi Onee, Thank you for your glowing review! We're thrilled to hear that our team members demonstrated patience, helpfulness, and thoroughness. Providing transparent and exceptional service is a priority for us. Your suggestion is duly noted, and we'll make sure to recognize our team member for their outstanding efforts. If you ever have more feedback or need assistance in the future, don't hesitate to reach out. We appreciate your support!

December 06, 2023

There were a few communication glitches and no responses to my texts Overall, the experience could have been made better. Had the communication been a little bit more timely More

by Cmae
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevins Mercedes
Report | Print
Dec 07, 2023 -

Lithia Hyundai of Anchorage responded

Hello, Thank you for taking the time to inform us of your experience. We strive for prompt and clear responses and are sorry to see that this was not the case during your visit. I would like to discuss this with you further so that I can see that your concerns are properly addressed. Please contact me at the number below when you are available. Best, Matt Dean - Service Manager - 907-762-5131

December 05, 2023

Tynia angry I want to thank you for all the services that you have provided me and my wife specially Stephanie I want to personally thank Bobby for his exceptional and professional service for providing us a More

by RPSIMEONOFF
Recommend Dealer
Yes
Employees Worked With
Bobby
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Dec 05, 2023 -

Lithia Hyundai of Anchorage responded

Hello! We're glad to know that our team, including Tynia, Stephanie and Bobby provided exceptional service during your visit at Lithia Hyundai of Anchorage. We'll make sure Michael Hall also gets a shout-out for his professionalism! Thanks for the review and until next time, travel safe!

December 04, 2023

Very good and timely. I was pleased that the service department has improved the customer experience. More

by INGRAM2AK
Recommend Dealer
Yes
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Dec 04, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for your positive feedback! We're delighted to hear that you had a very good and timely experience with our service department. Your satisfaction is important to us, and we appreciate your acknowledgment of our efforts to improve the customer experience. If you ever have more feedback or if there's anything else we can assist you with, feel free to reach out. We look forward to serving you again.

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