Lithia Hyundai of Anchorage

I am pleasantly surprised that I had the best experience with a dealership I have ever had. I had been researching new cars and kept coming back to the Tucson for safety and reliability, so I decided to mak with a dealership I have ever had. I had been researching new cars and kept coming back to the Tucson for safety and reliability, so I decided to make my first stop at Lithia Hyundai; it turned out to be my only stop. First off, I appreciated the fact that when I first drove in I wasn't descended upon by the usual sales 'jackals' (as I call them) that I have had in the past at other dealerships. This is one of the main reasons why I hadn't bought a new car for 12 years. So, as soon as I met Patrick I was put at ease with any apprehensions I had left over car dealerships. Now, I am not the easiest person to deal with when it comes to buying anything new, really; I like to research and compare, but especially this time, since I was struggling not to be an impulse buyer with a new car. But, Patrick was a champ. He hung in there through all my hemming and hawing, was patient, not pushy; always accessible, friendly and informative. He worked to get me the best deal, and I can honestly say that Patrick was a big reason why I bought my new Tucson. So, thank you, Patrick. I enjoyed the experience to the extent that I won't have any anxiety visiting again for any service. More

This is the 5th car I have purchased from Lithia Hyundai. Guys there have always been stellar. The biggest reason I keep going back is the service dept. Those guys have always treated me right! Love them! Guys there have always been stellar. The biggest reason I keep going back is the service dept. Those guys have always treated me right! Love them!! I have referred several friends to Lithia for that exact reason, and they have bought cars there. More

Lythia Hyundai is by far the best dealership I have had the pleasure to do business with. Todd Johnson was my sales associate. Todd was VERY friendly and never pressured me to make a decision. Todd gave the pleasure to do business with. Todd Johnson was my sales associate. Todd was VERY friendly and never pressured me to make a decision. Todd gave me the information I needed to make an aducated decision in my vehicle purchase. Lythia Hyundai of Anchorage worked hard to help me get the best deal on my new Tucson. I am extremely happy with the financing department as well. They definately wanted to make sure I was going to be happy with my decison to purchase from them, and Lythia made sure I was educated on my purchase and the warranty that came with my new vehicle. Todd called me the next day to see how I was enjoying my new vehicle. I would highly recommend Lythia Hyundai of Anchorage to anyone looking for a no hassel, no pressure dealership with an educated staff who are friendly and make the buying process a pleasure! More

The employees were both very knowledgeable and helpful in putting together the trade-in for my 2012 Hyundai Santa Fe. I worked with Tim Walter since October, and he was an excellent and polite rep for Lithi putting together the trade-in for my 2012 Hyundai Santa Fe. I worked with Tim Walter since October, and he was an excellent and polite rep for Lithia. He explained the newer cars, and trade in value. Recently Kasey kept me posted on when new santa fes arrived on the lot. Finally, Jeremy Cooper was able to put together quickly,a no hassle, top dollar offer for my old car and good value price for the new car. All together it was about as good as it gets regarding buying a new car. Thanks for all your help1 Jim Christensen More

Everyone there was extremely helpful. Very courteous and friendly. They all worked to get me the best deal possible and gave me top dollar for my trade-in. The sales manager even stayed 1/2 hour late so I c friendly. They all worked to get me the best deal possible and gave me top dollar for my trade-in. The sales manager even stayed 1/2 hour late so I could pick up my new car that evening. Wonderful dealership! More

We live approximately 70 miles from the dealership. Yesterday, I was going into Anchorage for a doctor's appointmen, but I hoped to have some work done on our car while in town. I called the day prior Yesterday, I was going into Anchorage for a doctor's appointmen, but I hoped to have some work done on our car while in town. I called the day prior and Michael said he would do what he could to fit me in to the schedule. When I arrived, he did everything possible to get me in and out of there in minimal time. While I have had only good experiences with this dealership in the past,I was totally impressed with yesterday's experience. More

Tod, Matt S., and Shawn has made my experience with Hyundai a great one! Being how young I am, they helped me get into a car that was probably out of my league. They called whatever bank they could to Hyundai a great one! Being how young I am, they helped me get into a car that was probably out of my league. They called whatever bank they could to help me get financed and they never gave up. I traded my truck in for the car I bought from them and they gave me a great price for it. They really went out of their way to make me one happy customer, others as well I'm sure. This is why I will recommend Hyundai to my friends and family without a doubt. I myself will definitely go back to them anytime I'm looking for something new! (: More

By far the best experiencebuying i have had, Thad the sales manager was great to work with and gave me a very fair deal on my new truck. my sales guy Gabe was very helpfully and even detailed my new car sales manager was great to work with and gave me a very fair deal on my new truck. my sales guy Gabe was very helpfully and even detailed my new car himself after the sale.... I will. Definitely buy from them again More

After shopping for a SUV for my wife and driving all over we ended up back at Hyundai. The salesman was very friendly he did not pressure us into the purchase. He was very knowlagable about the vehicle. We e we ended up back at Hyundai. The salesman was very friendly he did not pressure us into the purchase. He was very knowlagable about the vehicle. We ended up purchasing the SUV and they were there several hours after closing to finish the transaction. Few weeks later I went there to get my wife's SUV detailed since we didn't have time the night we bought it. While waiting for my wife's vehicle I test drove a Sonida. Nice car but I couldn't get my self to go from my 2011 328XI to the Sonada. They had a 2008 X5 on the BMW lot that was certified preowned so I asked the salesman if we could make a deal on that vehicle and we did. A few weeks of owning the X5 I was not happy at all with the way BMW was treating me for buying there vehicle from Hyundai and I really wasn't impressed with the condition of the X5. I email Matt the GM at Hyundai and made a deal on the 2012 Genesis 5.0. The deal worked out pretty good and I didn't lose to much money. The Genesis is amazing and the niceness vehicle I have ever owned or driven. I am very impressed with Hyundai and there service. More

Sales people knew nothing about the vehicle i was buying, lied about things like MPG and where the used vehicle came from. did not discuss any of the financing with me then sent me to the "finance manager" w lied about things like MPG and where the used vehicle came from. did not discuss any of the financing with me then sent me to the "finance manager" who got mad when i asked him any questions and was extremely insulting. they said i had to buy a warranty to get financing then didnt go over it. it was a 1 yr 12k miles for $4500!!! a week later they said they couldnt honor the warranty and i had to remove it ASAP. after all this they took my deposit and also cashed a check they were supposed to void once they got the money from me!!! what a bunch of lying crooks, dont even stop by...J.D McManis the finance manager is by far the worst person i have ever dealt with when buying a vehicle! I have filed complaints with the FTC and State of AK ATTY GENERALS Office More