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Lithia Hyundai of Anchorage

Anchorage, AK

Overview
Employees
Reviews
Vehicles
4.2
1,861 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 1,861 reviews

August 30, 2024

Vastly improved system to make appts. Service advisor was very nice. No problems at all More

by MOLLY493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for your feedback! We’re glad to hear that you found our appointment system improved and that our service advisor provided a positive experience. If you have any more feedback or need further assistance, feel free to let us know!

August 30, 2024

Fantastic service. Very helpful and friendly. Will come to him when we need anything else. More

by MJWOLFE99514
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for the fantastic feedback! We're glad to hear you had a great experience at Lithia Hyundai of Anchorage and found our service helpful and friendly. We look forward to assisting you again in the future!

August 30, 2024

Everyone was courteous, helpful and knowledgeable. Blayke answered every question. I love my new vehicle. More

by MIKEGINB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Lithia Hyundai of Anchorage responded

Thank you, Mike, for your wonderful feedback! We’re thrilled to hear that Blayke and our team at Lithia Hyundai of Anchorage were able to assist you effectively. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything in the future!

August 30, 2024

Blayke was very courteous and did a great job of answering all of my questions. More

by MIKEGINB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Brookins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason HESS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for your kind words about Blayke, Mike! We're delighted to hear that you had a great experience and that all your questions were answered. If you need anything else or have more questions in the future, we're here to help!

August 24, 2024

Walked up, was greater right away and assisted very well. No silly stuff and salesman was nice. More

by CALVINWILKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell, trudell
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Aug 26, 2024 -

Lithia Hyundai of Anchorage responded

It's wonderful to hear that you had a smooth and straightforward experience at Lithia Hyundai of Anchorage. We're glad you felt well taken care of and appreciated the no-nonsense approach from our team. Thanks for sharing your positive experience!

August 24, 2024

Extremely helpful! !!! Good communication ❤️ The woman who helped me, her name was Dana, give her kudos!! More

by DINOARKAYDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana
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Aug 26, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for your feedback, Dino! We’re glad to hear that Dana was extremely helpful and communicated effectively throughout your visit. We’ll be sure to pass along your kudos to her. If there’s anything else you need, don’t hesitate to reach out. We look forward to seeing you again!

August 24, 2024

While they were able to get me in quickly, the communication with this service center is awful. They don't answer their phones or respond to texts or voicemails. I could only reach them with help More

by katelynb
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Decline to answer
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Aug 27, 2024 -

Lithia Hyundai of Anchorage responded

Katelyn, thank you for your feedback. It’s disappointing to hear about the communication challenges you experienced during your service visit. We understand how important timely updates and clear communication are in making the service process smooth and stress-free. I appreciate your feedback and would like the opportunity to make things right. Please reach out when you can. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

August 23, 2024

I have called multiple times to schedule service. I have attempted multiple times to schedule on website. All very bad interactions when I talked with someone. They tell me they will call me back More

by LELINDAB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
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Aug 27, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience, Lelinda. We’re deeply sorry to hear about the difficulties you’ve faced in trying to schedule service and the lack of follow-up. This is not the experience we want for our customers. Please reach out to us directly so we can address your concerns and work towards a resolution. Your feedback is important to us, and we want to make this right. Best, Moises Gonzalez - Service Manager - 907-762-5752

August 23, 2024

I don’t have any complaints. and you were polite any respectful!:):) vary satisfied thank you More

by Imark watts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Brookins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason HESS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Lithia Hyundai of Anchorage responded

It’s wonderful to hear from you, Imark! We’re delighted that you had a positive experience and found our team to be polite and respectful. Thank you for your kind words and satisfaction. If there’s anything more we can assist with, just let us know!

August 22, 2024

Very under staffed at this dealership. Good work was completed but so hard to get status and questions answered about their progress. More

by acoastiegirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana
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Aug 23, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for your feedback. We're glad to hear the work was completed well, but we apologize for any inconvenience caused by our staffing issues and communication delays. We are working on improving this aspect of our service. If you have further questions or concerns, please reach out to us directly. Best, Moises Gonzalez - Service Manager - 907-762-5752

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